Job Summary:
We are seeking a highly skilled and proactive Deputy Manager – IT Infrastructure and Operations to oversee and optimise our IT systems, ensuring stability, scalability, and security. This role requires an experienced professional with a deep understanding of networking, cloud solutions, cybersecurity, and enterprise architecture. The ideal candidate will support strategic IT initiatives while managing day-to-day IT infrastructure operations.
Key Responsibilities:
· Strong understanding of IT infrastructure components including networking, servers, storage and cloud computing.
· Lead the design, implementation and maintenance of IT infrastructure including networks, servers, storage, and cloud environments.
· Experienced and deep knowledge with virtualisation technologies and enterprise architecture.
· Evaluate IT policies, procedures and controls in ensuring adherence to best practices.
· Assist and facilitate in IT Audits (Internal and External).
· Monitor IT systems for potential threats, weaknesses, and emerging risks.
· Monitor system performance, troubleshoot issues and drive continuous improvement to enhance reliability and efficiency.
· Stay up to date with industry regulations, best practices and evolving cybersecurity trends in protecting company data and systems.
· Oversee IT security ensuring compliance with policies and implementing measures to protect company data and assets.
· Manage vendor relationships, procurement and contracts to optimise IT investments and services.
· Support the IT Manager in strategic planning and budget allocation for infrastructure projects.
· Collaborate with cross-functional teams to align IT infrastructure with business needs and objectives.
· Assist in the development of disaster recovery and business continuity plans.
· Provide leadership and mentorship fostering professional growth and skills development within the department.
Qualifications & Skills:
· Bachelor’s degree in Information Technology, Computer Science or related field.
· Minimum 5+ years of experience in IT infrastructure management, including networking, cloud computing and cybersecurity.
· Proven ability to lead and manage IT projects ensuring timely and cost-effective execution.
· Strong knowledge of networking, virtualisation technologies, enterprise systems and cloud platforms (AWS, Azure etc).
· Strong problem-solving and analytical skills with the ability to respond quickly to address system outages and technical challenges.
· Effective communication and stakeholder management skills in translating technical requirements into business solutions.
· Excellent report writing and communication abilities.
· Risk assessment skills in mitigating potential technical failures or security threats.
· Ability to work over weekends and nights, if required to.
Preferred Certifications:
· Cisco Certified Network Associate (CCNA) / Cisco Certified Network Professional (CCNP)
· Cloud Certification: Azure Solutions Architect / AWS Certified Solutions Architect
· ITIL Foundation
· PMP Certification
· SSCP / CISSP Certification
This is an exciting opportunity to contribute to a growing organization and shape its IT infrastructure landscape. If you are passionate about technology leadership and innovation, we’d love to hear from you!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.