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A growing organization seeks a Deputy Manager for IT Infrastructure and Operations to enhance stability, scalability, and security. This role involves leading IT infrastructure initiatives, evaluating policies, and supporting strategic planning, suitable for a skilled professional in IT management.
Job Summary:
We are seeking a highly skilled and proactive Deputy Manager – IT Infrastructure and Operations to oversee and optimise our IT systems, ensuring stability, scalability, and security. This role requires an experienced professional with a deep understanding of networking, cloud solutions, cybersecurity, and enterprise architecture. The ideal candidate will support strategic IT initiatives while managing day-to-day IT infrastructure operations.
Key Responsibilities:
· Strong understanding of IT infrastructure components including networking, servers, storage and cloud computing.
· Lead the design, implementation and maintenance of IT infrastructure including networks, servers, storage, and cloud environments.
· Experienced and deep knowledge with virtualisation technologies and enterprise architecture.
· Evaluate IT policies, procedures and controls in ensuring adherence to best practices.
· Assist and facilitate in IT Audits (Internal and External).
· Monitor IT systems for potential threats, weaknesses, and emerging risks.
· Monitor system performance, troubleshoot issues and drive continuous improvement to enhance reliability and efficiency.
· Stay up to date with industry regulations, best practices and evolving cybersecurity trends in protecting company data and systems.
· Oversee IT security ensuring compliance with policies and implementing measures to protect company data and assets.
· Manage vendor relationships, procurement and contracts to optimise IT investments and services.
· Support the IT Manager in strategic planning and budget allocation for infrastructure projects.
· Collaborate with cross-functional teams to align IT infrastructure with business needs and objectives.
· Assist in the development of disaster recovery and business continuity plans.
· Provide leadership and mentorship fostering professional growth and skills development within the department.
Qualifications & Skills:
· Bachelor’s degree in Information Technology, Computer Science or related field.
· Minimum 5+ years of experience in IT infrastructure management, including networking, cloud computing and cybersecurity.
· Proven ability to lead and manage IT projects ensuring timely and cost-effective execution.
· Strong knowledge of networking, virtualisation technologies, enterprise systems and cloud platforms (AWS, Azure etc).
· Strong problem-solving and analytical skills with the ability to respond quickly to address system outages and technical challenges.
· Effective communication and stakeholder management skills in translating technical requirements into business solutions.
· Excellent report writing and communication abilities.
· Risk assessment skills in mitigating potential technical failures or security threats.
· Ability to work over weekends and nights, if required to.
Preferred Certifications:
· Cisco Certified Network Associate (CCNA) / Cisco Certified Network Professional (CCNP)
· Cloud Certification: Azure Solutions Architect / AWS Certified Solutions Architect
· ITIL Foundation
· PMP Certification
· SSCP / CISSP Certification
This is an exciting opportunity to contribute to a growing organization and shape its IT infrastructure landscape. If you are passionate about technology leadership and innovation, we’d love to hear from you!