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Job ID: 5473

Job Function: Allied Health

Institution: National University Health System

The Pharmacy Technician will assist the Pharmacists to prepare and dispense medications.

Operational

• Ensure medicines are topped up regularly to facilitate smooth dispensing process
• Accurately pack and dispense all prescriptions according to set standards and guidelines
• Counsel all patients according to Good Dispensing Guidelines.
• Understand basic drug regimens and alert pharmacists/prescribers on possible interactions.
• Promptly report to Pharmacy Executive or Pharmacists all problems and patients’ complaints.
• Provide specialised pharmacy counselling to patients so as to improve drug usage and therapeutic outcome.
• Provide professional and courteous service to all patients/customers.
• Maintain and conduct regular checks on the equipment used in the pharmacy, e.g. refrigerators, weighing machines, computers, printers, fax machine, etc.
• Ensure proper housekeeping of the pharmacy premises and maintain a high standard of hygiene and cleanliness at the work area and storerooms.
• Ensure that dispensing consumables are topped up at the dispensing counters daily.
• Monitor and replenish of stocks and any other items (e.g. patient information leaflets)
• Check the expiry and condition of pharmacy stocks at specified frequency.

IT & Automation

• Involve in the repackaging process and conduct quality control checks.
• Monitor the stock status of the repackaged medications and ensure the replenishment of stocks promptly.
• Monitor IT/Automation equipment to ensure that they are in working condition and to feedback to supervisor on malfunction issues.

Quality Improvement & Assurance

• Participate and assist in implementation of quality assurance, quality improvement projects and activities.
• Suggest improvement to workflow and processes.

• Diploma Graduates in Pharmaceutical Sciences/ Graduates of the Certified Pharmacy Technician Course/Foreign trained Pharmacists with relevant experience
• Possess excellent customer service skills and has good interpersonal skills
• Good team player and self-motivated.

National University Polyclinics (NUP) - West region