Hotel IT Support & Cybersecurity Specialist

ROYAL PLAZA; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A luxury hotel chain in Singapore is seeking an IT Support Specialist to ensure the efficient operation of technology systems. This role involves maintaining IT infrastructure and providing user support across multiple hotel locations. The ideal candidate will have strong problem-solving skills, a solid understanding of IT networks, and experience with hospitality systems. Offering a fast-paced environment where technology enhances guest experience.

Benefits

After-hours support bonus

Technical training programs

Qualifications

• 1–5 years of IT systems management experience, preferably in hospitality.
• Strong understanding of networks, servers, and storage systems.
• Willing to provide after-hours support on a rotational basis.

Responsibilities

• Oversee daily IT system performance and provide technical assistance.
• Support system upgrades and maintain cybersecurity compliance.
• Manage vendor relationships and prepare IT performance reports.

Skills

Troubleshooting

Communication

IT infrastructure knowledge

Analytical skills

Technical support

Education

Diploma or Bachelor’s Degree in Computer Science or related field

Tools

PMS and POS systems (Opera, Simphony or similar)

Job description

A luxury hotel chain in Singapore is seeking an IT Support Specialist to ensure the efficient operation of technology systems. This role involves maintaining IT infrastructure and providing user support across multiple hotel locations. The ideal candidate will have strong problem-solving skills, a solid understanding of IT networks, and experience with hospitality systems. Offering a fast-paced environment where technology enhances guest experience.