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Digital Product Owner: Chatbot & App Experience
Zusammenfassung
A leading wildlife destination in Singapore is seeking an Assistant Manager, Digital Product Owner. You will oversee the operations and delivery of the Chatbot and Mandai App, ensuring they align with guest engagement strategies. The ideal candidate has a Bachelor's degree and 3-5 years of experience in digital product management. This role offers the chance to work with innovative AI-driven products and enhance user experiences across digital platforms.
Leistungen
Qualifikationen
- 3-5 years of experience in digital product management, operations, or equivalent.
- Familiarity with chatbot platforms and mobile apps preferred.
- Ability to work in a fast-paced, cross-functional environment.
Aufgaben
- Support day-to-day operations of the Chatbot and Mandai App.
- Champion the guest perspective ensuring usability.
- Track and analyze product usage and feedback.
- Partner with internal stakeholders for alignment on product features.
- Support incident management for chatbot and app.
Kenntnisse
Ausbildung
Tools
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