Customer Service à United States

Responsibilities:

• Assist in office operations, i.e., day-to-day administrative and operational duties, data entry of relevant information into database, etc.
• Make outbound calls to prospective clients based on company-provided leads.
• Establish, maintain, and ensure the timely update of client information database.
• Manage the preparation of quotations, invoices, and any documents needed for follow up with clients.
• Respond to enquiries from interested clients via phone calls and various channels (Email, WhatsApp).
• Maintain regular follow-ups with potential leads and existing clients to build relationships and secure appointments.
• Manage billings.
• Provide relevant support and other ad-hoc duties when necessary.

Requirements:

• Diploma / Degree in any related field are welcome to apply.
• Proficient in writing and verbal communication skills.
• Proficient in Microsoft Office tools and online collaboration tools.
• Self-motivated, independent and able to work in a dynamic environment.
• Can start work immediately and commit long term will be an added advantage.

Working hours:

• Monday to Friday (10:00 - 19:00)

Salary:

• Negotiable (progressive with commitment period)
• Performance and attendance bonus

Location:

• 5 minute walk from Jurong East MRT.

Interested applicants please email your Resume / CV to admin(at)sthua.com.sg