Customer Care Manager jobs in United States

Job Title: Industrial Automation Solutions Consultant

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

• Becoming a Trusted Partner: Working with the sales team to identify opportunities and deeply understand clients' operational challenges in automation, strategic goals, and current industrial automation technology systems.
• Sharping Strategic Solutions: Creating comprehensive solutions by integrating our software, including tools for predictive maintenance, process simulation, AI-powered analytics, and real-time performance monitoring.
• Showcasing Solution Value and ROI: Delivering engaging technical presentations and software demonstrations to various audiences, explaining how our solutions address specific customer needs.
• Engaging Stakeholders: You will work with diverse stakeholders, from plant managers to executive leadership, to ensure our solutions align with their strategic objectives. You'll also work cross-functionally with our internal teams—sales, product management, and engineering—to ensure seamless project delivery and customer success.
• Staying Current with Technology: Keeping up-to-date with the latest industry trends and advancements in industrial automation, AI, IoT, and smart manufacturing.

• Client-Facing Experience: 6-10 years of experience in a client-facing role, such as a solutions Consultant or a Client Success Manager within industrial or manufacturing software, where you successfully managed strategic client relationships and drove business outcomes.
• Consultative Approach: You possess excellent analytical and problem-solving skills, with a proven ability to listen to client needs and translate them into actionable, value-driven solutions.
• Exceptional Communication: You can present complex concepts clearly and persuasively to both technical and non-technical audiences, with a focus on business impact rather than just technical details.
• Business Acumen: You have a strong understanding of Industrial Automation manufacturing operations and how different technologies can be strategically combined to solve complex business problems.
• Functional Knowledge: You have a solid grasp of industrial software for areas like predictive maintenance, process simulation, industrial AI/Machine Learning, or IoT platforms.
• Relevant Education: A bachelor’s or master’s degree in Engineering or a related technical field is preferred, but your real-world experience and demonstrable success in a client-facing role are what matter most.

1. CV Screening
2. Talk with our recruiter to get to know your motivation & your experience
3. 1-3 Business Interviews
4. Offer

Transform the everyday with us.

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