Sales Executive (MICE)

VOCO ORCHARD SINGAPORE; Singapore; On-site; SGD 38,000 - 48,000; Full time

Job summary

A leading hotel on Orchard Road is seeking a motivated Sales Executive to develop and manage sales opportunities. This role involves building relationships with key clients, negotiating rates and services, and achieving revenue targets. Ideal candidates will have a Diploma in Marketing or Hospitality Management and at least a year of hospitality sales experience, along with excellent customer and communication skills. You will be rewarded with a competitive salary and benefits, including room discounts and training.

Benefits

Room Discounts

Superb Training

Qualifications

• At least 1 year of experience in Sales within the hospitality industry.
• Flexible work approach and independence in decision-making.
• Proven ability to plan and execute events effectively.

Responsibilities

• Develop new sales opportunities and manage an assigned account base.
• Research and qualify potential new accounts.
• Negotiate guest room rates and hotel services.

Skills

Customer Skills

Interpersonal Skills

Communication Skills

Results-Oriented

Detail-Oriented

Education

Diploma in Marketing or Hospitality Management

Tools

Microsoft Office

Job description

voco Orchard Singapore, located along the world famous Orchard Road, provide guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your Day to Day

voco Orchard Singapore is seeking a dynamic and driven Sales Executive to be part of this exciting team. As Sales Executive, you will develop new sales opportunities and manage assigned account base in order to generate revenue and maximise performance both for the short and long term in line with sales target with guidance and supervision. To maintain flexibility to perform other duties and projects as required and as directed by leadership team as deemed necessary to support Hotel’s overall business objectives.

• Manage assigned account base to meet targets for total revenue
• Research market place to actively prospect and qualify potential new accounts
• Develop relationship and maintain contact with key decision makers, influencers, meeting planners, event organisers, associations and other producers to produce group and/or convention business, room sales, food & beverage sales, and catering/banquet services
• Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts and rate agreements.
• Monitor and report on sales activity undertaken and measurement of results through maintaining of accurate records in the sales tools and action plans.
• Planning and preparation for sales visit, trade fairs, educational or familiarization groups to promote the hotel and develop potential business
• Monitor competitor practices and accounts, monthly RGI scorecards and diagnostic tools in order to understand competitor trends
• Provide administrative support to the team where required
• Arrange and conduct special events, site inspections, and off-site presentations for potential clients.
• Entertain clients in accordance with established company and hotel policies and guidelines

What We Need from You

• At least a Diploma in Marketing, Hospitality Management or a related discipline.
• Minimum 1 year experience in Sales within hospitality industry
• Experienced sales coordinators currently working in the industry are welcome to apply
• Proficient in Microsoft Office applications.
• Flexible work approach.
• Excellent Customer Skills, Interpersonal Skills, Results-Oriented & Highly Motivated
• Great communication skills, both written and spoken in English
• Independent and able to make good decision.
• Proven ability to plan & execute events effectively with a strong attention to details.

What We Offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.