Senior Manager, Commercial Excellence SEA

LIFE TECHNOLOGIES HOLDINGS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global scientific leader based in Singapore is looking for a Sales Operations Manager. This role involves enhancing organizational efficiency, developing sales tools, and analyzing sales productivity. Candidates should have a Bachelor's Degree in a related field, strong sales leadership skills, and experience with CRM tools. The ideal candidate will also be adept in financial skills and possess exceptional analytical capabilities, with the opportunity to travel up to 25%.

Qualifications

• Strong experience in sales, marketing, or sales operations functions.
• Proficient in developing and implementing sales tools and educational programs.
• Ability to work in a matrix environment and influence diverse teams.

Responsibilities

• Support SEA in identifying organizational initiatives to improve efficiency.
• Develop reporting mechanisms for channel controls.
• Analyze sales productivity to optimize time allocation.

Skills

Sales leadership

Analytical capability

Problem-solving skills

Interpersonal skills

Sales tools development

Education

Bachelor’s Degree in a related field

Tools

CRM systems (salesforce.com)

MS Office applications

Job description

Overview

We’re a transformative leader powered by an important Mission: To enable our customers to make the world healthier, cleaner and safer. Through our dedication, our global organization drives transformation in the scientific industry across the globe. Our work has meaningful impact inside the company and out. Our scale and depth of capabilities enables customers across a range of vertical segments. We offer products and solutions that enable customers to push the boundaries of innovation.

What Will you do

• Support the SEA in identifying organizational, tactical and central initiatives to improve the efficiency of the organization
• Develops common frameworks, dashboards, and reporting mechanisms for channel controls and efficiency
• Sales tools and platforms management, including reporting tools that facilitate regional and divisional data funnel and forecast reconciliation
• Sales Force Effectiveness: Sales productivity analysis to ensure sales reps are allocating time in an optimal way to drive the highest productivity
• Provides oversight for incentive plan development and performance
• Find opportunities and collaborate with IT to develop mobility solutions that improve sales reps' efficiency.
• Collaborate with various departments to work together, seek help, and support the implementation of initiatives
• Supports monthly, quarterly and annual reporting process in alignment with the financial planning cycle i.e. MBR, QBR, SIOP, STRAP
• Collaborate with the division teams including commercial leaders, sales managers, channel managers, and key account team to drive growth of the business
• Assist commercial leaders in the development of processes to identify team shortfalls within specific product categories and institute measures to improve performance
• Sales Intelligence: Crafting key measurement categories, specific metrics, and outputs that match the business needs of the division (forecast management in coordination with Finance and Business Leaders, driving sales performance, monitoring deal and opportunities pipeline metrics, generating sales analysis, reports, and dashboards)
• Employ and adopt PPI as a means to improve the efficiency and effectiveness
• Coordinate with other Thermo Fisher Scientific commercial teams to access and disseminate standard methodologies.

How will you get there

• Bachelor’s Degree in a related field and strong background in sales, marketing or sales operations functions
• Strong role model sales leader with ability to develop and empower people at all levels. Self-motivated with bias for action
• A solid foundation in financial skills used in a selling environment
• Exceptional analytical capability and problem-solving skills
• Ability to work in a matrix environment and influence others to achieve results
• Excellent interpersonal skills with background in developing and summarizing sophisticated information for multiple executive audiences
• Available to travel up to 25% of time
• Familiarity and track record of developing sales tools, education and training programs to boost sales skills, technical competency and overall effectiveness
• Requires a proficient understanding of standard business practices related to sales operations processes and systems (sales cycle, sales methodology, CRM applications, reporting, forecasting, territory management and sales quotas)
• Extensive experience with software tools including, but not limited to CRM systems (salesforce.com), relational databases and MS Office applications