Waiter/ Waitress/ Service Crew

ROYAL PALM PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality service provider in Singapore is looking for an individual with excellent customer service skills to join their team. Responsibilities include greeting and seating customers, preparing tables with linens and tableware, and assisting with various dining tasks. Candidates should have a friendly personality and a keen attention to detail. This position offers a dynamic work environment and the chance to contribute to guest satisfaction.

Qualifications

• Exceptional ability to greet and assist customers in a friendly manner.
• Strong attention to detail in preparing tables and service areas.
• Ability to follow instructions from supervisors.

Responsibilities

• Welcome and greet guests with a warm personality.
• Prepare tables for meals including linens and tableware.
• Assist guests with seating arrangements and take reservations.
• Perform cleaning duties to maintain a tidy environment.

Skills

Excellent Customer Service Skill

Product Knowledge

Job description

Responsibilities

• Welcome greet with friendly and warm personality
• Attentive to customer needs.
• Cooperate and communicate with all serving staffs and kitchen.
• Prepare tables for meals, including setting up items such as linens, silverware and glassware. Arrange tables and dining areas.
• Fill salt, pepper, sugar, cream, condiment and napkin containers. Stock serving station or dining areas.
• Stock service areas such as coffee, food, tableware and linens.
• Prepare hot and cold beverages in the machine.
• Escort customers to their tables and assist guests with seating arrangement.
• Assist cashier by answering phones to take reservations and by greeting, seating and thanking guest.
• Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
• Keep updated Restaurant Promotions
• Roll silverware and arrange tableware for the next shift.
• Perform cleaning duties such as sweeping, mopping floors, and taking out trash.
• Adhere to all relevant food hygiene & safety house rules.

Competencies

• Excellent Customer Service Skill
• Strive towards Best Customer Satisfaction
• Take instructions from Supervisor/Manager
• Product Knowledge