VP, Behavioral Scientist - Transformation & CX

300005 Chief Executive's Office_00002555; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

A leading financial institution in Singapore seeks a Vice President, Behavioural Scientist to enhance customer experiences through behavioral science initiatives. The role involves diagnosing behavioral biases, designing interventions, and analyzing their effectiveness to drive business impact. Ideal candidates will have a strong understanding of behavioral psychology, statistical analysis skills, and the ability to thrive in dynamic environments. This position offers an exciting opportunity to influence banking practices profoundly.

Qualifications

• Degree in a field related to Economics, Psychology, or Behavioral Science is preferred.
• Deep understanding of behavioral science and economics.
• Experience in statistical analysis using R or Python.

Responsibilities

• Identify behavioral barriers affecting customer decisions.
• Design and set up behaviorally-informed interventions.
• Conduct analysis of intervention effectiveness.
• Develop and conduct behavioral science trainings.

Skills

Statistical analysis on R

Statistical analysis on Python

Understanding of behavioural science

Interest in Customer Experience

Education

Degree in Economics, Psychology, or related field

Advanced degree in relevant field

Job description

A leading financial institution in Singapore seeks a Vice President, Behavioural Scientist to enhance customer experiences through behavioral science initiatives. The role involves diagnosing behavioral biases, designing interventions, and analyzing their effectiveness to drive business impact. Ideal candidates will have a strong understanding of behavioral psychology, statistical analysis skills, and the ability to thrive in dynamic environments. This position offers an exciting opportunity to influence banking practices profoundly.