VIP Associate

Informa Group Plc.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading international events company in Singapore is seeking a motivated VIP Associate for a 5-month term. The role involves coordinating VIP activities, expanding strategy for the VIP audience, and ensuring a superior customer experience. Candidates should possess excellent interpersonal skills, strong initiative, and the ability to manage relationships with senior industry figures. The position is office-based for the majority of the week, with opportunities for personal and professional growth.

Benefits

Excellent community culture

Volunteer days with charity match funding

Career development opportunities

Flexible personal benefits

Company funded private medical cover

ShareMatch scheme for employees

Mental health and wellbeing support

Global collaboration opportunities

Qualifications

• Proven ability to use initiative when required.
• Commitment for 5 months in a fast-paced environment.
• Ability to network with senior industry figures.

Responsibilities

• Coordinate VIP activities with the Head of VIP.
• Expand strategy for the VIP audience.
• Ensure VIPs receive a superior customer experience.
• Organize VIP dinners and meetings.

Skills

Excellent interpersonal skills

Relationship management

Analytical skills

Time management

Attention to detail

Initiative

Team collaboration

Customer service

Job description

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious brands like Cannes Lions, Black Hat, Money20/20 and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

Job Description

This role is based in our Bugis Junction Tower office.

An exciting opportunity has arisen for a VIP Associate to join the team withinthe Tech portfolioat our Informa Festivals division.

Our portfolio of events includingLondon Tech Week, Africa Tech Festival and Asia Tech X Singaporenot only bring the best minds in tech and telecoms, they connect international tech communities and leaders to address how access to tech can have a profoundly positive impact in society and business.

Renowned for the calibreand seniority of our VIP audience andour speaker faculties, our programmes consist of in-depth sessions borne out of months of industry research. We cover the topics that the industry wants to hear and feature the unique perspectives of the people they want to hear from.

We are now recruiting for aVIP Associate for 5 months to be based in Singapore with office working the majority of the week.

TheVIP Associateis a motivated, resourceful and responsible individual who relishes in working in a fast-paced environment and being part of a small team. We are looking for aproactive, highly organised, outgoing professional who is a real team playerand has excellent communication skills.

Key responsibilities:

• Coordination of VIP activities in liaison with the Head of VIP and VIP Relations Manager.
• Expand the offering and strategy for the VIP audience in conjunction with the VIP team.
• Liaise with our VIP Relations Managerto inviteVIPs to attend Asia Tech xSingapore.
• Contact selected individuals by emailto discuss attendance and securing their participation in various structured networking / social formats.
• Ensure VIPs are looked after and participate in the proposed networking/social programme.
• Ensure that VIPs have a superior customer experience throughout the campaign.
• Workwith the event sponsors to maximise the participation of their clients in the event.
• Administration work in the lead up to the event, including registration system, calendar invites and excel lists for attendees of various networking functions within the event.
• Build strong relationships with these key VIPs to create brand commitment and loyalty.
• Help to organise VIP Dinners, Breakfast Briefings and Closed-Door Meetings and securing VIP attendance at these functions and formats.
• Work closely with the team to validate the eligibility of incoming requests for VIP (and other key stakeholder) passes.

Qualifications

• Excellent interpersonal and relationship management skills and the ability to network with senior industry figures
• Hardworking and diligent
• Strong analytical skills
• Proven ability to use initiative when required and to go ‘above and beyond’ in order to deliver excellent customer service.
• Time management with an ability to multi-task and attention to detail
• Enthusiasm and a collaborative mindset
• Able to commit for 5 months

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say atLifeAt.Informa.com

Our benefits include:

• Great community:a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact:take up to four days per year to volunteer, with charity match funding available too
• Career opportunity:the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out:XXdays annual leave, rising to XXdays after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose fromplus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a jobhere .