Vice President, Operations (VP Ops)

Inter Island Manpower Pte Ltd; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading restaurant management company is seeking a Vice President of Operations to drive excellence across Singapore and future South-East Asia expansions. This role involves leading a high-performing team, ensuring quality, cost control, and compliance with safety standards. Candidates should have over 12 years of experience in QSR operations and a strong financial background. The position offers an attractive salary and the opportunity to shape operational strategies for regional growth.

Qualifications

• 12+ years in fast-casual operations leadership.
• Experience with global QSR brands is preferred.
• Strong financial management skills.

Responsibilities

• Lead operations to ensure quality and guest satisfaction.
• Optimize P&L performance and operational efficiency.
• Build a leadership pipeline for operations.

Skills

Multi-unit QSR operations leadership

Financial acumen

Building high-performing teams

Data-driven approach

Knowledge of regulatory environment

Job description

Job Title: Vice President, Operations (VP Ops)
Location: Singapore
Salary: Up to SGD 7,000
Working Hours: 6 days/week
Reporting To: Chief Executive Officer

About the Role

We are seeking a dynamic Vice President of Operations to drive operational excellence across all company-owned and franchised restaurants in Singapore, with future plans for South-East Asia expansion. You will build and lead a high-performing operations team, ensuring world-class standards in food safety, service quality, cost control, and scalability.

Key Responsibilities

• Lead restaurant operations, ensuring consistent quality, speed, cleanliness, and guest satisfaction
• Own P&L performance, optimizing labor, food cost, and operational efficiency
• Build and mentor an operations leadership pipeline, with structured training and succession plans
• Ensure strict compliance with food safety, workplace safety, and brand standards
• Drive new store openings and scalable operating models to support regional growth
• Establish franchise standards, governance, and performance management
• Leverage digital tools and data for operational insights and process improvements

Qualifications

• 12+ years in multi-unit QSR or fast-casual operations leadership
• Experience with systems-driven global QSR brands
• Strong financial acumen and P&L ownership
• Knowledge of Singapore’s regulatory environment; regional SEA exposure is a plus
• Proven track record in building high-performing frontline teams

Leadership Competencies

• Strategic, systems-driven thinker with strong execution focus
• Data-driven and hands-on with operational discipline
• Adaptable, resilient, and culturally aware
• High integrity and effective in fast-growth environments

Registration No: R25158347

Inter Island Manpower Pte Ltd (Co Reg: 200810144N / EA License: 08C3527)

Please send your updated resume by clicking “Apply”.

Only shortlisted candidates will be notified.