Transport Customer Service (FCL)

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics provider in Singapore is looking for a candidate to coordinate port operations. Responsibilities include managing operations' documentation, liaising with departments, and addressing customer complaints. Ideal candidates should possess good communication skills and at least a Primary/Secondary School/O Level in Logistics or Transportation. The role involves a 5-day working week with potential overtime commitments.

Qualifications

• Good communication skills are essential.
• Excellent attendance and a positive attitude are required.
• Responsibility and diligence are mandatory.

Responsibilities

• Coordinate port operations including stevedore and forklift activities.
• Provide quotations and billings to customers.
• Ensure all port operation documents are in order.
• Liaise with departments for shipment execution.

Skills

Good communication skills

Positive attitude

Responsibility

Diligence

Ability to commit to overtime

Education

Primary/Secondary School/O Level in Logistic/Transportation

Job description

Job Description

• Coordinate port operations (include stevedore, stuffing/unstuffing, forklift, internal railing etc)
• Provide quotations to customers
• Provide billings to customers
• Ensure all port operations related documents details are in order
• Sorting and filing of documents
• To liaise with other departments for all shipment execution.
• To handle customers' complaints, drivers' and operators' feedback and problems.
• Ensure that all records in the Operation Department are updated and accurate.
• Coordinate and interface with internal and external customers on delivery/collection activities.
• Other ad hoc duties as assigned by Supervisor

Requirements

• Good communication skills.
• Has excellent attendance and positive attitude to the job.
• Responsible & diligent.
• Able to commit to overtime when necessary
• Work in Jurong Port
• 5 days working week
• Candidate must possess at least Primary/Secondary School/"O" Level in Logistic/Transportation or equivalent.
• Preferably Non-Executive specialized in Logistics/Supply Chain or equivalent.