Training & Talent Development Specialist

BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

An educational institution in Singapore is seeking a candidate to conduct onboarding for new sales team members. The role involves delivering training sessions on systems and sales processes, monitoring sales performance, and providing support to various departments. Ideal candidates should have strong communication skills, an understanding of sales processes, and proficiency in Microsoft Office. Experience in supporting sales teams or working with external agencies is preferred.

Qualifications

• Prior experience supporting sales teams or working with external agencies.
• Ability to analyze sales performance data and highlight trends or issues.
• Good understanding of sales processes, customer engagement workflows, and basic compliance concepts.

Responsibilities

• Conduct onboarding for newly recruited salespersons.
• Deliver onboarding training covering system and sales processes.
• Plan and conduct routine training sessions.

Skills

Strong communication skills

Presentation skills

Sales process understanding

Data analysis skills

Microsoft Office proficiency

Job description

Job Responsibilities

• Conduct onboarding for newly recruited salespersons, including introduction to the company’s mission, vision, values, and organisational structure.

• Deliver onboarding training covering system, sales processes, and core product knowledge.

• Plan and conduct routine training sessions such as new product briefings, compliance refreshers, and code-of-conduct training.

• Support the marketing consultant in monitoring and evaluating the performance and productivity of the sales team.

• Monitor, investigate, and take action on any undesirable sales practices to uphold Code of Conduct and sales quality standards.

• Work closely with Finance and HR to compile sales commissions.

• Support the Special Projects Department in executing special initiatives and ad hoc assignments as required.

You’ll be a great fit if you…

• Prior experience supporting sales teams or working with external agencies

• Strong communication and presentation skills for conducting onboarding and training sessions.

• Good understanding of sales processes, customer engagement workflows, and basic compliance concepts.

• Ability to analyse sales performance data and highlight trends or issues.

• Competent in Microsoft Office (Excel, PowerPoint, Word)

*This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to BELLS's PDPA and e2i's PDPA.