Trade Support Associate (Commodities)

Robert Walters; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A prominent financial institution in Singapore is seeking a Trade Support Associate to manage the end-to-end trade lifecycle across various products. Ideal candidates will have experience in operations roles within investment banking and strong interpersonal skills for effective cross-department collaboration. Responsibilities include reconciling trade discrepancies, upholding compliance, and engaging with sales and trading desks for swift issue resolution. The organization is recognized for its commitment to client service excellence and ethical conduct.

Qualifications

• Possess a university degree coupled with three to five years’ experience in an operations role within the financial services sector.
• Demonstrate prior experience supporting global investment banks, especially in commodities or fixed income OTC products.
• Show solid ability to deal effectively with sales professionals, traders, and clients across multiple locations.

Responsibilities

• Manage end-to-end trade lifecycle for various institutional product lines.
• Collaborate to resolve trade discrepancies efficiently.
• Monitor and process all stages of trade lifecycle events to ensure compliance.

Skills

Experience in operations roles related to investment banking

Interpersonal skills for cross-department collaboration

Understanding of institutional products

Ability to manage high volumes under pressure

Effective communication skills

Education

University degree

3-5 years’ experience in financial services operations

Job description

What you'll do:

As a Trade Support Associate in this esteemed financial institution’s Singapore Branch Operations team, you will immerse yourself in the dynamic world of institutional trading. Your day‑to‑day responsibilities will revolve around managing the end‑to‑end trade lifecycle for a broad spectrum of products while upholding the highest standards of accuracy and compliance. You will work collaboratively with colleagues across different functions—trading desks, sales teams, technology partners, legal/compliance experts—to ensure smooth execution of trades and swift resolution of any discrepancies. Your ability to reconcile exceptions quickly will be crucial in minimising operational risk. In addition to core trade support duties, you will contribute significantly to regulatory reporting processes by performing daily controls and identifying areas for improvement. The role also involves providing essential coverage for other teams within branch operations as needed. By fostering open communication channels with both internal stakeholders and external partners, you will help maintain the organisation’s reputation for operational excellence. This position offers an exciting blend of hands‑on operational work combined with opportunities for cross‑functional collaboration in a truly global setting.

• Ensure timely and accurate capture and checkout of trades across various institutional product lines such as Cash Equity, Fixed Income, Listed Derivatives, Equity Derivatives, Fixed Income Derivatives, and Commodities.
• Liaise closely with trading desks, sales teams, counterparties, and other relevant departments to resolve trade discrepancies efficiently and maintain seamless communication throughout the trade lifecycle.
• Monitor and process all stages of trade lifecycle events while maintaining rigorous control standards to ensure compliance with internal policies and external regulations.
• Reconcile trade processing exceptions by investigating root causes and implementing effective solutions in partnership with regional trade support teams.
• Collaborate with technology teams to facilitate the implementation of new processing platforms and system enhancements that improve operational efficiency.
• Work alongside legal/compliance, IT, and project teams to analyse new regulatory reform requirements and deploy robust processes that meet evolving industry standards.
• Perform daily control processes for regulatory reporting obligations to local regulators while continuously seeking ways to enhance accuracy and reliability.
• Provide back‑up support for other functional teams within Singapore Asia Branch Operations to ensure business continuity during peak periods or staff absences.
• Supervise operations activities outsourced to in‑house affiliates or third‑party vendors by maintaining oversight protocols and ensuring adherence to quality benchmarks.
• Engage directly with sales and trading desks based in Singapore to address trade‑related queries promptly and elevate issues when necessary.

What you bring:

To excel as a Trade Support Associate, your background should reflect substantial experience in operations roles related to investment banking or capital markets. You bring not only technical expertise but also interpersonal strengths that allow you to collaborate seamlessly across departments—whether engaging directly with traders or supporting technology‑driven initiatives. Your track record demonstrates unwavering commitment to accuracy even when managing high volumes or tight deadlines. A deep understanding of institutional products such as equities, derivatives, fixed income instruments—and their associated risks—will set you apart. Furthermore, your ability to communicate effectively ensures that issues are resolved swiftly while maintaining positive relationships internally and externally.

• Possess a university degree coupled with three to five years’ experience in an operations role within the financial services sector.
• Demonstrate prior experience supporting global investment banks; specific exposure to commodities or fixed income over‑the‑counter (OTC) products is highly advantageous.
• Showcase proven ability in dealing effectively with sales professionals, traders, clients, and cross‑functional teams across multiple locations.
• Exhibit high levels of personal commitment and integrity when handling sensitive information or resolving complex issues under pressure.
• Display comprehensive understanding of financial products as well as sound business acumen paired with strong operational knowledge.
• Communicate clearly both verbally and in writing; organisational skills must enable you to manage competing priorities without compromising on quality or deadlines.
• Maintain meticulous attention to detail along with heightened risk awareness so as to perform operational responsibilities consistently at an elevated standard.
• Adapt readily to new technologies or system enhancements by working constructively with IT partners on process improvements.
• Demonstrate flexibility by providing backup support across different functional areas within branch operations whenever required.

What sets this company apart:

This organisation stands out as one of the most respected names in global finance due to its unwavering dedication to client service excellence and ethical conduct. With operations spanning more than 40 countries worldwide—including significant presence in Asia—it offers employees access to international best practices alongside local market expertise.