Third Party Data Center Operations Area Manager - Singapore, Tokyo or Seoul

GOOGLE ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading global technology company in Singapore is seeking a Third Party Data Center Area Operations Manager. This role involves managing a team responsible for the operations of third-party data centers across APAC, ensuring operational efficiency and reliability of critical infrastructure. The ideal candidate will have at least 10 years of experience in managing technical teams and a bachelor’s degree in a technical field. Strong communication and risk assessment skills are required for success in this position.

Qualifications

• 10 years managing technical teams in operations and maintenance.
• 5 years experience in data center or critical facilities environment.
• Experience in mentoring or developing managers.
• Experience in mentoring or developing managers.

Responsibilities

• Manage a team of technical operations managers across APAC.
• Perform operational assessments and risk analysis of third party sites.
• Ensure successful transition to operations for new facilities.
• Oversee maintenance and troubleshooting tasks.
• Travel to APAC 3PDC facilities as needed.

Skills

Team management

Technical operations

Risk assessment

Effective communication

Data-driven forecasting

Education

Bachelor's degree in a technical field

Job description

Product area

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Job description

The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facility Technicians at Google data centers operate, monitor and support physical facilities conditions. Some duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You'll provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order.

You will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.

Additional job description

As a Third Party Data Center (3PDC) Area Operations Manager, you will manage a team that is deeply involved in nearly every aspect of colocation operations of our critical infrastructure supporting our internal and external customers. You will partner with Google Data Center Engineering, Engineering Field Service, Network Infrastructure and third party data center vendors and operators with a focus on operability, maintainability and reliability. In this role, you will be responsible to ensure your team is the voice of the operations organization, and be responsible to ensure operability, maintainability and reliability are critical criteria for Google assets.

Job responsibilities

• Manage a team of technical operations managers supporting third party data centers across APAC. Support the site selection process through operational and technical knowledge.
• Perform operational assessment and risk analysis of third party colocation sites with full accountability. Work with partner teams for supporting new projects to ensure the design and build quality meets the highest availability standard for successful operation.
• Ensure successful transition to operations for new facilities in your area/region. Keep key stakeholders informed about current work and discuss strategic decisions and directions with them.
• Oversee technical and team leads through the successful completion of required maintenance, troubleshooting, and repair tasks to maintain equipment to our global standards. Support the risk management program by escalating findings to ensure business awareness and provide prompt mitigation strategies.
• Travel to APAC 3PDC facilities as needed.

Minimum qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience managing technical teams in charge of operating, maintaining, and troubleshooting electrical, mechanical, and controls infrastructure and components.
• 5 years of experience in a data center or critical facilities environment.
• Experience in mentoring or developing managers.

Preferred qualifications

• Master's degree in Industrial Engineering, Electrical or Mechanical Engineering, Engineering Management, Reliability Engineering or 8 years of data center operations and management experience.
• Experience communicating effectively with all levels of the organization, including senior executives.
• Direct or indirect people management experience, preferably in the technical field.
• Experience in reliability centered maintenance and engineering.
• Ability to forecast resource requirements in a data-driven way.