Temporary Officer - Communications and Engagements Division (12 Months)

Singapore Medical Council; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A healthcare regulatory body in Singapore is seeking temporary staff to assist with various administrative tasks. Responsibilities include triaging mailboxes, responding to inquiries from registrants and the public, and supporting event logistics. The ideal candidate should possess a diploma or degree in mass communication or business management and be proficient in Microsoft Office applications. This role offers a unique opportunity to learn more about healthcare regulation and administration.

Qualifications

• Diploma/Degree preferably in mass communication or business management.
• Experience in handling feedback enquiries, events and communications projects, website/content development.
• Proficient in IT and MS Office applications e.g. Excel, Word.

Responsibilities

• Triage 9 mailboxes via Feedback Management System.
• Respond to enquiries from registrants and the public.
• Assist officers to source vendors for events.

Skills

Experience in handling feedback enquiries

Proficient in IT and MS Office applications

Communication skills

Education

Diploma/Degree in mass communication or business management

Job description

What the role is:

The temp staff is to assist CED officers to triage 9 mailboxes and respond to enquiries in the PBs’ generic and SMC Complaints SD mailboxes via Feedback Management System. The temp staff will also assist officers to organise the 5 Pledge Ceremonies for SMC, TCMPB, SPC, SDC in Feb, Apr, Jun, Aug and Sep. The temp staff will also assist to prepare documents for the procurement of events management and design services.

What you will be working on:

• Triage 9 mailboxes via Feedback Management System
• Respond to enquiries from registrants, members of public covering registration, practising certificate renewal, continuing professional education, complaints and general enquiries
• Respond to email enquiries relating to Pledge ceremonies
• Draft email invitations to doctors, VIP guests
• Carry out administrative and logistics preparation for the events
• Assist officers to source for vendors
• On‑site administrative and logistics support on event day, if necessary
• Prepare individual Pledge Certificates for registrants who attended the Pledge Ceremony
• Update pledge attendance in each registrant’s PRS record after the event
• Support divisions in reviewing draft circulars and dissemination of circulars/notices
• Admin and any other duties as assigned by supervisor: assist officers to prepare documents for procurement of events management and design services, sending of corporate e‑greeting cards

What we are looking for:

• Diploma/Degree preferably in mass communication or business management
• Experience in handling feedback enquiries, events and communications projects, website/content development
• Proficient in IT and MS Office applications e.g. Excel, Word

Please note that selected candidate will be engaged via one of SMC’s appointed recruitment agencies.

About Singapore Medical Council

The Singapore Medical Council (SMC) is a growing Statutory Board and a vital organisation for Healthcare Regulation. We are seeking individuals who wish to learn and grow in the area of healthcare administration particularly in the area of regulation in professional boards. With an excellent team who will be able to guide and nurture you, SMC invites you to join us.