Technician

-; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A ceiling fan service provider in Singapore is looking for a technician to install, repair, and maintain ceiling fans. You will ensure quality performance through expert installation and customer service. This role requires a Class 3 License and offers comprehensive training and career development. The company provides competitive benefits, including annual leave and performance bonuses. You'll work Monday to Friday with alternate Saturdays, using a company vehicle for service trips.

Benefits

14 days Annual Leave

Annual Wage Supplement

Performance Bonus

Company Incentive Trips

On-the-job and External Training

Qualifications

• Possess Class 3 License.
• No experience required.
• Basic computer skills.

Responsibilities

• Install and test ceiling fans on various ceilings.
• Diagnose and troubleshoot fan issues.
• Interact with customers and provide estimates.

Skills

Attention to detail

Basic knowledge of electrical systems

Customer-oriented attitude

Education

ITE/NITEC / Higher NITEC in Electrical, IT, Mechanical, Electronics, Mechatronics

Job description

Job Summary

In this role, you will be responsible for ensuring the high quality and performance of our ceiling fans through expert installation, repair, maintenance, and exceptional customer service. To support your work, you will be provided with a company van for installation and servicing trips acrossSingapore.

We offer Annual Wage Supplement (13th month payment), Career Progression, Training, Company Trips and Competitive Employee Benefits.

Job Scope

• Installation and Testing: Install ceiling fans on both concrete and false ceilings. Perform comprehensive safety checks and testing to confirm that the installation meets all required standards.
• Diagnosis and Troubleshooting: Inspect ceiling fans to identify issues and malfunctions. Use diagnostic tools and techniques to pinpoint problems accurately.
• Repair and Maintenance: Repair or replace defective components such as motors. Clean fans and components to remove dust and debris. Perform preventive maintenance to extend the lifespan of fans.
• Customer Interaction: Interact with customers to understand their fan-related issues and provide cost estimates for repairs. Offer guidance on proper fan usage and maintenance. Collect payment from customer.
• Testing and Quality Control: Test repaired fans to ensure they operate correctly. Perform quality control checks to verify the quality of repairs.
• Safety Compliance: Adhere to safety protocols and guidelines to prevent accidents and injuries during repair work. Ensure all repaired fans meet safety standards.
• Technical Expertise: Stay updated on the latest ceiling fan models and technologies. Attend training sessions or workshops to enhance technical skills. Mentor and train new technician team members as needed.
• Spare parts & motor repairs: Repair the faulty parts if able to fix. Diagnose motor issues and malfunctions, perform motor repairs, including rewiring, replacing worn components, and reassembling motors.
• Team Collaboration: Coordinate with other technicians, sales, and customer service team for efficient workflow. Share knowledge and insights to improve repair processes.
• Customer Feedback: Solicit and collect customer feedback to assess satisfaction and identify areas for improvement. Relay feedback of faulty/defect products to manager for consideration in decision-making processes.
• Driving and Delivery: Responsible for using company vehicle to transport and deliver goods in a safe, timely and professional manner.

Requirements

• Possess Class 3 License
• ITE/NITEC / Higher NITEC in Electrical, IT, Mechanical, Electronics, Mechatronics, or related technical field
• No experience required
• Basic knowledge of electrical, mechanical, or IT systems
• Basic computer skills
• Attention to detail and follow procedures
• Willing to learn
• Professional, respectful, and customer-oriented attitude

Benefits

• 14 days Annual Leave
• Annual Wage Supplement
• Performance Bonus
• Company Incentive Trips
• On-the-job and External Training provided

Working Location and Hours

Working location: 1 Tampines North Drive 1, #04-18, T-Space,Singapore 528559

Working hours: Mondays to Fridays (9am to 5.30pm), Alternate Saturdays (9am to1pm)