Technical Support ELV System

TKH Security & Airport Solutions Asia Pte Ltd; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading security and airport solutions provider in Singapore is seeking a Technical Support professional for their ELV system. The successful candidate will handle deployment, testing, documentation, and quality control of systems like Intercom and Nurse Call. Strong troubleshooting skills and 2-3 years of experience are essential. Candidates with relevant qualifications and good communication skills are encouraged to apply. This role offers a dynamic work environment with the opportunity to work independently, with training available for entry-level candidates.

Qualifications

• Strong system/hardware troubleshooting skills.
• Experience in IT network setup and troubleshooting.
• Knowledge of ELV systems is advantageous.
• Minimum 2–3 years of working experience.
• Good communication, writing, and presentation skills.

Responsibilities

• Deploy in-house systems including Intercom and Nurse Call.
• Test and troubleshoot systems to meet standards.
• Create and maintain documentation related to projects.
• Manage stakeholder expectations and relationships.
• Perform regular quality checks on systems.
• Conduct maintenance work on deployed systems.

Skills

System troubleshooting

IT network setup and troubleshooting

Communication skills

Presentation skills

Multi-tasking

Education

Higher NITEC/Diploma in IT or Electronic Engineering

Tools

Intercom systems

Nurse Call systems

Traffic Enforcement System

Job description

Technical Support, ELV System

TKH Security & Airport Solutions Asia Pte Ltd View all jobs

Implementation: You will carry out the deployment of the in-house system (e.g., Intercom, Nurse call and Speed Enforcement System), work also includes coordinating with contractors and stakeholders to ensure timely and cost-effective delivery.

Testing & Troubleshooting: You will be responsible for testing and troubleshooting the system to meet standards and resolve issues.

Documentation: You will create and maintain technical specifications, user manuals, work instruction and other documentation related to the project.

Stakeholder management: You will manage stakeholder expectations by communicating project status, risks, and issues, and build and maintain relationships with key stakeholders.

Quality Control: You will perform regular quality control checks and audits to ensure system meets required quality standards and take corrective actions, as necessary.

Maintenance and Support: You will be responsible for carrying out maintenance work on the system you have deployed. This will involve performing routine checks, identifying, and resolving issues, and conducting repairs or replacement as necessary to ensure that the system continues to function effectively.

Requirements:

Demonstrated strong system/ hardware troubleshooting.

Good Knowledge in IT knowledge and experience in setting up and troubleshooting IT network and ELV system.

Knowledge of Intercom, Nurse Call and Traffic Enforcement System configuration would be an advantage.

Able multi-task and work independently.

Minimum 2 to 3 years working experience.

Good communication, writing and presentation skills.

Higher NITEC/ Diploma in Information Technology or Electronic Engineering or equivalent.

Entry level candidates are welcome to apply as training will be provided.

Class 3 driving license would be an advantage.