Technical Service & Quality Assurance Executive (Aftersales) - East, 5 Day, Good career growth [...]

STAFFKING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a candidate for a role involving product inspections and testing. The ideal applicant will have a Diploma or Degree in Engineering. Responsibilities include ensuring product compliance, preparing reports, and providing customer support. Solid communication skills and experience in supplier management are essential. Competitive salary and good company benefits are offered.

Benefits

Basic Salary Up to $4000

5 Working Days, Office Hours

AWS + VB + Benefits

Good Company Benefits

Qualifications

• Solid understanding of quality control processes, product testing, and defect analysis.
• Experience in supplier management and resolving product-related issues.
• Familiarity with quality management systems (e.g., ISO 9001).

Responsibilities

• Perform product inspections and testing to verify performance and compliance with standards.
• Prepare clear reports on product performance, test findings, and corrective measures.
• Investigate product issues, determine root causes, and recommend or implement improvements.
• Work closely with suppliers to resolve product concerns and enhance overall performance.
• Provide technical support to customers, addressing inquiries and complaints both on-site and remotely.
• Coordinate with internal teams (R&D, production, and operations).
• Participate in audits, inspections, and internal reviews.

Skills

Quality control processes

Technical report writing

Effective communication

Supplier management

Education

Diploma or Degree in Engineering

Job description

Summary Benefits

• Basic Salary Up to $4000
• 5 Working Days, Office Hours
• AWS + VB + Benefits
• Locations: East
• Good Company Benefits

Responsibilities

• Perform product inspections and testing to verify performance and compliance with standards.
• Prepare clear reports on product performance, test findings, and corrective measures.
• Investigate product issues, determine root causes, and recommend or implement improvements.
• Work closely with suppliers to resolve product concerns and enhance overall performance.
• Provide technical support to customers, addressing inquiries and complaints both on-site and remotely.
• Coordinate with internal teams (R&D, production, and operations) to drive corrective actions and improvements.
• Monitor customer satisfaction and share feedback to support product and process enhancements.
• Participate in audits, inspections, and internal reviews to ensure compliance with quality and service standards.
• Support the implementation and maintenance of quality and service processes across products and projects.

Requirements

• Diploma or Degree in Engineering (Mechanical, Electrical, or a related field).
• Solid understanding of quality control processes, product testing, and defect analysis.
• Proficient in technical report writing and effective communication.
• Experience in supplier management and resolving product-related issues.
• Familiarity with quality management systems (e.g., ISO 9001).

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We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)