Technical and Solution Specialist

Singtel Group; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading telecommunications provider in Singapore is seeking an experienced sales professional to drive ICT sales, focusing on networking, cloud, and cybersecurity solutions. The ideal candidate will have at least 5 years of experience in sales, a proven track record in managing accounts, and excellent communication skills. This role offers a full suite of health benefits and opportunities for ongoing training and development.

Benefits

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Qualifications

• 5–8 years of ICT sales experience, preferably in networking, cloud, or cybersecurity solutions.
• Proven track record in managing mid‑market accounts and achieving sales targets.
• Familiarity with Singapore’s SME digital transformation landscape is an advantage.

Responsibilities

• Drive end-to-end sales engagements for ICT solutions.
• Identify, qualify, and close opportunities within assigned accounts.
• Develop go-to-market strategies aligned with product offerings.
• Collaborate with product teams and partners to deliver tailored solutions.

Skills

ICT sales experience

Networking solutions knowledge

Cloud solutions knowledge

Cybersecurity solutions knowledge

Excellent communication skills

Strong presentation skills

Negotiation skills

Collaborative mindset

Education

Bachelor’s degree in business, IT, Engineering or equivalent

Tools

Salesforce

Job description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Make an Impact by

1. Sales & Business Development

• Drive end-to-end sales engagements for network (SD-WAN, fibre, 5G), cloud (Azure, AWS, hybrid), cybersecurity (endpoint, SSE, SOC/MSSP) and SaaS (Microsoft 365, collaboration, CRM) solutions.
• Identify, qualify, and close opportunities within assigned accounts, meeting or exceeding quarterly and annual revenue targets.
• Develop go-to-market strategies aligned with Singtel’s product offerings.
• Execute solution bundling and cross-sell campaigns to improve customer retention.
• Manage key customers and nurture long‑term relationships through consultative engagement.
• Understand customer pain points and business objectives to recommend appropriate ICT transformation roadmaps.
• Collaborate with Singtel product teams and ecosystem partners (Cisco, Palo Alto, Microsoft, Trend Micro, etc.) to deliver tailored solutions.
• Ensure high levels of customer satisfaction and support renewal, upsell, and cross‑sell activities.

3. Solution & Technical Enablement

• Maintain deep understanding of Singtel’s ICT offerings and competitive landscape.
• Work with presales engineers and solution architects to design network, cloud, and cybersecurity architectures.
• Provide post‑sales support coordination to ensure smooth service delivery and adoption.
• Stay current with emerging technologies such as AI‑driven networking, SASE, agentic AI laptops, FinOps, and sustainability tech.
• Maintain accurate pipeline updates and forecasting via CRM (e.g., Salesforce).
• Prepare account plans, win strategies, and periodic business reviews.
• Provide market feedback and insights to guide product roadmap and pricing strategy

Skills for Success

• Bachelor’s degree in business, IT, Engineering, or equivalent.
• Minimum 5–8 years of ICT sales experience, preferably in networking, cloud, or cybersecurity solutions.
• Proven track record in managing mid‑market accounts and achieving sales targets.
• Strong understanding of ICT ecosystems (Cisco, Microsoft, AWS, Palo Alto, Trend Micro, etc.) and subscription‑based service models (SaaS, XaaS).
• Excellent communication, presentation, and negotiation skills.
• Collaborative mindset and ability to work cross‑functionally with presales, delivery, and partner teams.
• Familiarity with Singapore’s SME digital transformation landscape and government schemes is an advantage

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!