Team Manager, Sales

Pearson; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global education company based in Singapore is looking for a Team Manager, Sales to lead a high-performance sales team in the Higher Education sector. This role involves driving sales strategy, managing recruitment and training, and analyzing market trends. Ideal candidates should possess exceptional sales skills, strategic thinking, and experience in coaching sales talent. Join a dynamic team committed to fostering collaboration and achieving market objectives.

Qualifications

• Proven sales experience in education or related sectors.
• Ability to manage and develop direct reports effectively.
• Strong resilience and problem-solving capabilities.

Responsibilities

• Recruit and hire high-performing sales talent.
• Develop and execute strategic business plans for territories.
• Track and monitor sales performance and KPIs.
• Facilitate demand forecast accuracy for delivery and invoicing.

Skills

Sales skills

Strategic thinking

Coaching and mentoring

Market trend analysis

Tools

OneCRM

Job description

Job Title: Team Manager, Sales

Description: Drives sales tactics aligned with divisional strategy, aiming to grow market share and revenue in the Higher Education tertiary market. This role extends beyond the current market responsibilities of the internal applicant.

Purpose of the Position

The Team Manager, Sales collaborates with the Director – Higher Education to build and sustain a high-performance team culture, covering Indonesia & Singapore. The Team Manager, Sales drives sales tactics aligned with divisional strategy, aiming to grow market share and revenue in the Higher Education tertiary market. This role extends beyond the current market responsibilities of the internal applicant.

Key responsibilities include supporting, coaching, and managing direct reports through recruitment, onboarding, training, ongoing talent management, field-based coaching, and development plans. The Team Manager, Sales is expected to demonstrate creativity, resilience, and problem-solving skills, supporting the team in decision‑making.

As a key stakeholder, the Team Manager, Sales contributes to go‑to‑market strategy, product and market development, and fosters collaboration across the division. The RSM identifies and communicates market trends and insights to senior leaders and acts as a thought leader and subject‑matter expert.

Additionally, the Team Manager, Sales manages a field‑based territory of local university campuses, developing relationships with faculty and channel partners, and selling educational solutions to large first‑year courses. Exceptional sales skills and strategic thinking are required to protect and grow market share.

Key Responsibilities

People Management

• Recruit and hire sales talent; organize training and onboarding.
• Coach and mentor direct reports to develop top‑performing sales talent.
• Train and develop direct reports using Pearson sales methodology through co‑calling.
• Conduct regular performance evaluations and manage performance against KPIs.
• Organize and facilitate team meetings and one‑on‑ones to assess performance and remove barriers.
• Track and monitor execution of team responsibilities (call rates, coverage, sampling, travel itineraries, CRM data management, new business acquisition, renewal rates).
• Create and maintain a high‑performance culture with strong collaboration.

Measures:

• Retention of talented and high‑potential staff.
• Established and maintained development plans for direct reports.
• Successful completion of co‑calling activities with clear objectives and outcomes.
• Documentation of ongoing team development in HR systems.
• Quantitative evaluation of direct reports’ performance using data‑driven decisions.

Sales Performance

• Develop and execute strategic business plans for allocated territories to maximize sales.
• Employ advanced selling skills and product/technology knowledge.
• Reinforce and develop sales processes, presentation, and communication skills.
• Champion the OneCRM system and ensure its effective use.
• Promote best practice knowledge management activities.
• Sample and track adoptable titles to achieve sales targets.
• Use internal resources to support sales goals and provide market feedback.
• Maintain understanding of market trends, policy environment, and requirements.
• Manage sales budget and expenses.
• Facilitate demand forecast accuracy for timely delivery and invoicing.
• Support implementation of the Asia Digital Strategy.

Measures:

• Achievement of sales revenue and market share targets.
• Sales activities tracked in OneCRM and shared in team meetings.
• OneCRM activity aligns with expected sales activities and benchmarks.
• Sales expenses managed within budget.
• Comprehensive coverage of allocated sales territory.
• Strategic and operational plans developed and