Team Lead - Operations & Service Excellence

MAI SALONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading salon in Singapore is seeking a Supervisor to oversee employee performance and ensure exceptional customer service. The ideal candidate will have previous leadership experience and excellent communication skills, along with a high school diploma. Responsibilities include making sure employees meet performance expectations, providing instructions, maintaining a safe work environment, and fostering a positive atmosphere. This role requires attention to detail and the ability to work well in a fast-paced environment.

Qualifications

• Previous leadership experience is required.
• Excellent communication skills are essential.
• Attention to detail and accuracy is necessary.
• Must demonstrate reliability and integrity.
• Ability to collaborate within a team required.
• Professional appearance and attitude expected.
• Computer literacy is a must.
• Proactive organizational skills are crucial.
• Maintain positivity in a fast-paced environment.

Responsibilities

• Ensure employees meet performance expectations.
• Provide instructions to subordinate employees.
• Maintain a safe and healthy work environment.
• Meet deadlines consistently.
• Approve work hours for staff.
• Foster great customer service.

Skills

Leadership experience

Communication skills

Attention to detail

Teamwork

Organizational skills

Positive attitude

Education

High school diploma

Job description

A leading salon in Singapore is seeking a Supervisor to oversee employee performance and ensure exceptional customer service. The ideal candidate will have previous leadership experience and excellent communication skills, along with a high school diploma. Responsibilities include making sure employees meet performance expectations, providing instructions, maintaining a safe work environment, and fostering a positive atmosphere. This role requires attention to detail and the ability to work well in a fast-paced environment.