Team Lead (Marketing, Communications & Engagement)

Heartware Network; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A prominent non-profit organization in Singapore is looking for a Marketing and Communications Coordinator to oversee the planning and execution of their marketing initiatives. The ideal candidate will manage various campaigns, support event organization, and ensure brand consistency across all platforms. Candidates should have 3-5 years of relevant experience, strong project management skills, and a background in digital marketing tools. A proactive approach and the ability to work on weekends are essential for this role.

Qualifications

• 3-5 years of experience in the non-profit sector, focusing on marketing and communications.
• Ability to work independently and collaboratively.
• Willingness to work on weekends.

Responsibilities

• Drive marketing, communications, and engagement initiatives.
• Plan and implement key events, ensuring alignment with organisational goals.
• Manage project budgets and resource allocations.

Skills

Integrated marketing strategy development

Digital campaign tracking and analytics

Event planning

Strong editorial judgment

Intermediate design skills

Tools

Mailchimp

Google Analytics

Adobe Illustrator

Job description

About the Role

This role oversees and drives both the planning and day‑to‑day execution of Heartware Network’s marketing, communications, and engagement initiatives. It bridges strategy and implementation by guiding campaign development, content creation, event coordination, and digital presence management. This role also monitors progress, provides feedback, fosters cross‑team collaboration, and ensures that all activities strengthen Heartware Network’s visibility, community outreach, and fundraising efforts while aligning with organisational goals.

Key Areas of Responsibility

Marketing & Communications

• Develop and oversee the integrated marketing, communications, and engagement (MCE) strategyEnsure brand consistency and messaging alignment across all channels
• Supervise website content, SEO/SEM optimisation, and analytics
• Lead the production of annual reports, corporate videos, newsletters, and publications
• Plan and ensure the quality, delivery, and relevance of content to maintain brand viability
• Support and execute marketing, communications, and engagement initiatives
• Handle project and programme management, including tracking progress of deliverables
• Align campaigns with volunteer recruitment and fundraising objectives
• Mentor and guide executives in content, design, and editorial work
• Provide support in managing team workflows and monitoring progress

Engagement & Events

• Plan, oversee, and implement the execution of key events (e.g., fundraising gala, outreach programmes)
• Manage day‑to‑day event operations and ensure alignment with organisational goals
• Lead event marketing campaigns and ensure strong stakeholder engagement
• Negotiate and manage relationships with vendors, sponsors, and partners
• Assist in developing materials and supporting project/programme planning
• Coordinate internal collaboration across teams for smooth event delivery
• Supervise and collate post‑event evaluations and reports

Other Duties

• Execute day‑to‑day projects and ensure deliverables align with organisational strategy
• Work closely with the Executive Director to align MCE direction with organisational objectives
• Track and monitor expenditures, managing the MCE budget and resources effectively
• Conduct induction briefings on brand voice and communications
• Support project and programme implementation through coordination and progress tracking
• Perform ad hoc duties assigned by the Supervisor / Executive Director

Core Competencies

1. Project management and coordination of multi‑channel initiatives
2. Event planning, stakeholder coordination, and vendor/sponsor negotiation
3. Budget planning, tracking, and resource management

Marketing & Communications Skills

• Integrated marketing strategy development
• Brand management and visual identity systems
• CRM and email marketing (e.g., Mailchimp)
• Digital campaign tracking and analytics (e.g., Google Analytics)
• Intermediate design and layout skills (Adobe Illustrator)

Content, Editorial & Writing

• Strong editorial judgment and content quality assurance
• Ability to refine and edit team content for clarity and consistency
• Skilled in drafting reports, proposals, and campaign narratives
• Ability to craft persuasive donor and fundraising communications
• Writing internal communications and stakeholder updates with professionalism
• Guiding junior staff on writing style, tone, and messaging

Preferred achievements / characteristics

• Preferably with 3 - 5 years of related experience in non‑profit sector and on areas such as publicity, marketing, communications or event management
• Ability to work independently and as a member of a team
• Able to work on weekends.