Supply Chain Director, Travel Retail APAC

Coty; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading beauty company is seeking a Supply Chain Director for Travel Retail Asia in Singapore. The role involves leading supply chain operations in a $200M business segment, focusing on strategic transformation, S&OP processes, and customer service logistics. Candidates should have over 10 years of experience in supply chain management and strong technical knowledge, along with proven leadership skills and the ability to manage complex stakeholder relationships.

Qualifications

• 10+ years of experience in supply chain management at a senior level.
• Experience with Travel Retail markets is helpful.
• Ability to manage key stakeholders with strong communication skills.

Responsibilities

• Lead the digital transformation of Demand and S&OP processes.
• Manage all aspects of the supply chain for the Travel Retail Asia business.
• Ensure order to cash execution for all orders.

Skills

Analytical skills

Leadership

Problem solving

Communication

Planning

Education

Relevant tertiary qualifications in Business/Supply Chain/Logistics

Tools

Excel

ERP/business systems (ideally SAP)

Job description

Supply Chain Director, Travel Retail APAC

Position Title

Supply Chain Director Travel Retail Asia

Location

Singapore

Reports to

Senior Director Supply Global Travel Retail

ABOUT COTY

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics and skin and body care. Coty is the global leader in fragrance and number three in color cosmetics. Coty’s products are sold in over 150 countries around the world. Coty and its brands are committed to a range of social causes as well as seeking to minimize its impact on the environment. For additional information about Coty Inc., please visit www.coty.com .

ABOUT SUPPLY

Global Supply is a multidiscipline function that makes the right product available at the right time, at the right cost and in the right quality. The Supply function is an umbrella for all activities across planning, making and delivering of the products and has a special focus on the Market facing through the Market Supply function. A key priority in Supply is the efficient and rapid introduction of new products. The areas of lifecycle management and initiative execution overlook the entire process of change management including sizing of new initiatives, portfolio management and the cost associated with the renewal of the product life cycle.

THE ROLE

Coty is seeking an exceptional individual to join the Market Supply team as Supply Chain Director for our Travel Retail Asia business. This role is accountable for setting strategic direction and lead the transformational Journey of the supply chain function for Coty’s operations across Travel Retail Asia, a >$200M business with 2500SKU’s and a Team of 7 people.

The Role will report to the Snr. Dir. Supply Global Travel Retail and a dotted line into the Coty Travel Retail Asia Managing Director. They will be an active member of the Coty Travel Retail Asia leadership team and will translate business strategy into supply chain strategy while managing budget and HC glidepath for the team.

In this role the successful person will directly lead all aspects of the supply chain within the Travel Retail business in Asia (China, South Korea, South East Asia, Pacific Region). The scope covers S&OP, customer services, as well as a matrix responsibility on logistics, transport and customs clearance.

The role has a regional scope and as such requires significant direct and matrix management including the key interfaces into the global supply teams as well as the regional Logistics. They will also need to partner with the Global planning hubs to ensure strong product availability, service and that the business priorities of Travel Retail Asia are clearly understood and integrated into the ways of working.

The role requires a hand’s on and dynamic leader who will manage within a complex business context, with significant growth whilst managing the different business unit drivers and challenges across the region. The ability to balance and optimize service, cash and cost whilst driving a positive people-based agenda reflecting the diversity of the region will be critical.

KEY RESPONSIBILITIES

• Lead the digital transformation of our Demand and S&OP processes in close collaboration with the global teams.
• Translate business strategy to supply chain strategy, partner with global Demand and Supply Team.
• Closely coordinate and communicate customer action plans across Asia with supply planning for optimal fill rates.
• Lead all steps of the S&OP cycle within the BU, and to regional S&OP.
• Review existing processes and suggest improvements to increase efficiency or effectiveness.
• Monitor and evaluate KPI’s such as fill rate, forecast accuracy and alignment with financial plans. The process includes identifying gaps, recommending and implementing actions to improve performance in key areas, and opportunities to close gaps.
• Track forecast accuracy and fulfilment levels, forecast insights sufficiency, root-cause variances and develop action plans.
• Lead and control all Demand activities to ensure cost effectiveness and agreed service levels are maintained. From launch to discontinuation, incl. launch sizing, promo planning, PIPO management and non-saleable.

Customer Service & Logistics

• Lead the customer Service Team for Travel Retail Asia and ensure order to cash execution for all orders of our customer on time with fulfilment on target
• Develop relationships: Internally with the commercial team and externally with the Customer’s key decision-makers and information sources
• Assess the Customer: Their logistics requirements, capabilities and emerging needs – market requirements
• Implement logistics tools: Link and optimize the cost, reliability and responsiveness of the Supply Chain
• Reduce non-value-added activities/costs/inventory of the joined Supply Chain
• Implement Logistic Innovations: Implement Industry best practices and assist the commercial team with initiatives and events that require special logistics support
• Manage the Supply Chain Trade Terms negotiations, implementation and compliance as necessary in the market
• Lead regular Supply Chain business reviews with the Customer and own the joint scorecard. Translate business strategy to supply chain strategy, partner with global Demand and Supply Team

CRITICAL SUCCESS FACTORS

• Strong analytical, thinking and problem solving skills - solid understanding of key business drivers and ability to add value
• Planning, organizing and coordinating - able to plan and coordinate efforts across matrixed organization and ability to prioritize effectively
• Customer, results and action oriented – focused on the customer while balancing cost
• High level interpersonal skills with ability to work collaboratively with all stakeholders
• Proven ability to lead, manage and coach a team - possess good communication skills, able to lead by example, inspire, motivate, engage and drive results
• Presentation skills - ability to present and communicate with confidence.
• Influencing skills - ability to build collaborative relationships, lead cross functionally when required
• Change leader - able to embrace and accelerate change in a fast-paced environment and pioneer new ideas and approaches
• Good communication and team building skills

QUALIFICATIONS AND EXPERIENCE

• 10+ years’ experience in supply chain management and associated functions at a senior level
• Relevant industry experience with knowledge of mass/consumer sector
• Strong technical knowledge and an understanding of Travel Retail markets is helpful
• Relevant tertiary level qualifications in Business/Supply Chain/Logistics
• Experience managing key stakeholders, great written and communication skills
• Advanced user of Excel and ERP/business systems ideally SAP

Country/Region: SG

City: Singapore