Supply Administration Officer

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local firm in Singapore is seeking a dedicated professional to handle electricity supply application processes and customer inquiries. The ideal candidate should possess at least a diploma and have strong analytical, problem-solving, and communication skills. Responsibilities include processing applications, preparing performance reports, and liaising with various stakeholders. This position requires a customer-oriented mindset and the ability to work independently under tight deadlines.

Qualifications

• At least 2 years of relevant experience.
• Strong analytical and problem-solving skills.
• Ability to communicate clearly and effectively.
• Ability to work independently with minimum supervision.
• Proficiency in MS Office applications.
• Ability to handle stress and work under tight timeline.

Responsibilities

• Perform processing of electricity supply applications.
• Monitor performance statistics.
• Prepare supply applications performance and remittance report.
• Tag tenant meters.
• Raise refunds for service quotations.
• Check and issue service connection quotations.
• Issue payment acknowledgement letters.
• Liaise with LEWs, customers and SPPG.
• Attend to enquiries via letter, email, and verbally.
• Coordinate and attend meetings.
• Assist in special projects.
• Perform ad-hoc duties.

Skills

Analytical skills

Problem-solving skills

Customer-oriented mindset

Communication skills

Ability to work independently

Stress management

Proficiency in MS Office

Education

Diploma in any discipline from a local Polytechnic

Job description

Working Location: Kallang Sector

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Description

• Perform processing of electricity supply applications
• Monitoring of performance statistics
• Preparation of supply applications performance and remittance report
• Perform tagging of tenant meters
• Raise refunds for service quotations
• Check and issue service connection quotations
• Issue payment acknowledgement letters
• Liaise with LEWs, customers and SPPG on supply application matters
• Attend to customers, LEWs and Principals’ enquiries via letter, email and verbal correspondences
• Coordinate and attend meetings with customers, LEWs and Principals.
• Assist in special projects assigned
• Any other ad-hoc duties assigned by the Head of Section

Job Requirements

• Diploma in any discipline from a local Polytechnic with at least 2 years of relevant experience
• Possess strong analytical & problem-solving skills with a positive customer-oriented mindset
• Ability to communicate clearly and effectively
• Ability to work independently with minimum supervision
• Proficient in MS Office applications
• Ability to handle stress and work under tight timeline

Contact number: 91769257

PERSOL Singapore Pte Ltd • UEN No. 200007268E• EA License No. 01C4394• Reg. • R25159332 • Lee Jing Heng