Supervisor

BEPPU MENKAN RESTAURANT (SINGAPORE) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent dining establishment in Singapore is seeking an experienced supervisor to oversee operations and ensure excellent customer service. Responsibilities include resolving customer issues, maintaining cleanliness, and collaborating with the marketing department. Candidates should have a diploma or degree in any field and at least 3 years of supervisory experience in a hotel or restaurant. Proficiency in spoken and written English is required, with Mandarin preferred.

Qualifications

• 3 years of experience as supervisor or above in hotel/restaurant.
• Ability to resolve customer issues effectively.
• Fluent in spoken and written English.

Responsibilities

• Resolve customer issues promptly.
• Ensure highest level of customer service.
• Work closely with marketing to disseminate information.

Skills

Customer service orientation

Communication skills

Team collaboration

Education

Diploma/Degree in any field

Job description

Roles & Responsibilities

Duties

• Resolving customer issues
• Ensure and upkeep highest level of customer service
• Work Closely with marketing department to disseminate information to staff
• Gather feedback from customers and report to higher management
• Work with kitchen crew to ensure food quality
• Handle other administrative duties such as ordering stock, cashiering

Housekeeping

• Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
• Maintenance of equipment for long term use

Requirements

Qualifications

• Diploma/Degree in any field

Experience

• 3 Years experience as supervsior and above in hotel/restaurant

Language

• Spoken/Written English
• Preferably Spoken Mandarin