SUPERVISOR

SEAFOOD PARADISE (S) PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading restaurant in Singapore is seeking an experienced candidate to support the management team in operations. Responsibilities include obtaining customer feedback, upselling products, supervising and training staff, and performing various restaurant duties. The ideal candidate has 4+ years of experience, strong public relations skills, and a strict sense of hygiene. This position requires a leader who can enhance team spirit and ensure excellent service.

Qualifications

• Minimum 4 years of relevant experience.
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty.
• Strong leader & team player with a strict sense of hygiene and safety standards.

Responsibilities

• Support and assist the Assistant Manager & Restaurant Manager in running the restaurant.
• Obtain customer feedback to ensure satisfaction.
• Upsell products to increase sales and promote memberships.
• Perform duties like ordering, serving, clearing and setting of tables.
• Handle cashiering duties and assist in banking.
• Supervise and train service staff to restaurant standards.

Skills

Strong public relations & interpersonal skills

Leadership

Team player

Commercial capability

Product knowledge on food items

Hygiene and safety standards

Job description

Job Description

Main Responsibilities

• Report to the Restaurant Manager
• Support and assist the Assistant Manager & Restaurant Manager in running the restaurant
• Constantly obtain customer feedback during operations to ensure satisfaction
• Upsell our products to increase sales as well as to promote PGR membership
• Perform duties like ordering, serving, clearing and setting of tables
• Attend to customer complaints (if any)
• Perform opening and closing duties with a checklists
• Handle cashiering duties in the absent of Cashier
• Assist to do banking duties
• Assist in monitoring labour and F&B costing matters
• Constantly motivate & cultivate a team spirit in the restaurant
• Supervise and train the service staff to Restaurant standards of excellence
• Update GRN and perform e-Procurement
• Assist in bi-monthly stock take
• Adhere to company’s standard operating procedures
• Required to act as Manager on Duty in absence of the Managers
• Any other appropriate duties and responsibilities as assigned

Requirements

• Minimum 4 years of relevant experience
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Strong public relations & interpersonal skills
• Have good product knowledge on food items
• A strong leader & team player
• Strict sense of hygiene and safety standard