Strategic Partner Manager

FACEBOOK SINGAPORE PTE. LTD.; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A leading technology company in Singapore is seeking a Strategic Partner Manager to spearhead partnerships with top creators. This role involves developing compelling presentations, building relationships with decision makers, and driving business outcomes. Candidates should have extensive experience in sales and business development, along with strong analytical skills. The position offers an opportunity to engage with innovative technology initiatives and collaborate across global teams.

Qualifications

• 7+ years of sales and business development experience, with a focus on enterprise selling.
• Executive presence and ability to articulate business value to decision makers.
• Experience in leading the full sales cycle with measurable results.

Responsibilities

• Develop compelling business presentations to drive outcomes.
• Build relationships with decision makers to gain mindshare.
• Engage client feedback to influence product decisions.

Skills

Sales and business development

Relationship building with CXO

Critical thinking

Analytical skills

Education

Bachelor’s degree

Job description

The Global Partnerships & Content team works with partners across music, entertainment, creators, sports, community leaders and nonprofits to support the product and partnerships efforts across the family of apps. The team is focused on helping build and grow innovative and meaningful content and community engagement experiences and businesses that deliver sustainable value for our partners in the form of product adoption, fan engagement, and innovation. The team works on a wide range of product and platform initiatives, including: Facebook, Instagram, Messenger, WhatsApp, Reality Labs, and Threads. The team also provides horizontal support across these areas for deals, content strategy and planning, audience development, product marketing, creative strategy, scaled outreach, and company-wide efforts that span across industry-based, brand marketing, editorial, and product go-to-market strategies. The team is seeking a Strategic Partner Manager to initiate, execute, and scale partnerships with top creators.

Responsibilities

• Develops compelling, value-proposition presentations (e.g. with the use of business cases) and specialized business plans for customers that drive business outcomes. Demonstrates thought leadership and presents business plans to customers to generate new opportunities
• Builds relationships with CXO/decision makers across business, technical, customer experience, marketing such as to gain mindshare on WhatsApp as a strategic platform
• Develops a comprehensive understanding of customer's business needs and strategies and offers solutions on WhatsApp as a platform. Creates trust to influence for impact and acts as a trusted advisor to help the customer transform their business
• Develops strategies to manage pipelines and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Leverages available solutions as well as engages partners to build new solutions for customers as per the business priorities of customers
• Actively seeks customer feedback (both formal and informal) of assigned accounts regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction. Engages Support & Engineering teams to address issues, determine the root cause of problems, remove blockers, and improve the customer's overall experience
• Work with client facing teams and cross-functional colleagues to gather client feedback to help influence product decisions Provides feedback to product and engineering teams to identify product gaps that can help open new, large markets
• Work with in-market global Messaging teams to craft high impact scalable programs to deepen client relationships and drive incremental revenue growth. Delivers training and builds global playbooks/guides for clients regarding best practices around product implementation and solutions success. Work with Meta Leadership and cross-functional teams to develop strategies to scale client facing activities

Minimum qualifications

• 7+ years of experience of sales and business development background, with 6+ years of enterprise selling experience
• Possess executive presence and experience in building trust with CXO/ Decision makers and articulating business value to key decision makers
• Experience in leading and driving the entire sales cycle, orchestrating virtual selling teams where necessary, leveraging repeatable offerings that maximize revenue and increase customer satisfaction
• Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
• Analytical and problem-solving experience with large-scale systems
• Bachelor’s degree or equivalent work experience

Preferred qualifications

• Masters in Business Administration

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.