Strategic Account Manager - IT & Cybersecurity

STRATEGY SOLUTIONS SERVICES; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A prominent solutions provider in Singapore is seeking an experienced Account Manager to enhance client relationships and ensure satisfaction. The ideal candidate will have 4+ years of experience in account management, particularly in the IT sector, alongside strong interpersonal and communication skills. This role requires proactive problem-solving and the ability to deliver tailored solutions to clients’ needs.

Qualifications

• Min 4 years of experience as an Account Manager, Customer Service Manager or relevant role.
• Knowledge in the IT sector is a plus.
• Experience delivering client-focused solutions.

Responsibilities

• Serve as the main point of contact for client concerns.
• Build and strengthen client relationships.
• Liaise between customers and internal teams for solution delivery.
• Identify upsell and cross-sell opportunities.

Skills

Critical thinking

Problem-solving skills

Strong interpersonal skills

Communication skills

Negotiation abilities

Relationship building

Ability to analyze data

Education

Diploma or Bachelor’s Degree in Marketing, Business Administration, IT, Communications, Engineering

Job description

A prominent solutions provider in Singapore is seeking an experienced Account Manager to enhance client relationships and ensure satisfaction. The ideal candidate will have 4+ years of experience in account management, particularly in the IT sector, alongside strong interpersonal and communication skills. This role requires proactive problem-solving and the ability to deliver tailored solutions to clients’ needs.