Stores Supervisor

ROYAL SPICY PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A retail company in Singapore is seeking an experienced stores supervisor to manage store operations. Responsibilities include overseeing employees, finances, maintaining product quality, and ensuring customer satisfaction. The ideal candidate will have strong managerial skills, communication abilities, and a passion for customer service. The role offers a chance to lead a dynamic team and contribute to business growth.

Qualifications

• Proven experience as a stores supervisor or similar position.
• Strong leadership ability and managerial skills.
• Ability to handle customer complaints effectively.

Responsibilities

• Oversee the daily operations of the retail store.
• Manage finances and prepare annual budgets.
• Train and schedule staff members.

Skills

Managerial competency

Communication skills

Business management

Customer service

Job description

We are looking for an experienced and dedicated stores supervisor to manage our retail store. In this role, your duties will include overseeing employees and finances, and controlling the quality of products and services. You may also be required to evaluate the job performance of retail staff.

To ensure success as a stores supervisor, you should exhibit demonstrable managerial competency, and excellent communication skills. Stores Supervisors are natural leaders with excellent business management skills and a passion for customer service.

Duties & Responsibilities

• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Managing finances and preparing an annual budget.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelves stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Addressing customers' requests, comments, and complaints.
• Motivating employees to achieve targets.
• Training new staff members and scheduling shifts.