Store In Charge

Hansfort Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local bakery in Singapore is seeking a dedicated team member responsible for opening and closing shifts, assisting in bread preparation, and ensuring excellent customer service. The ideal candidate will have GCE qualifications, strong interpersonal skills, and at least 1 year of related experience. This role requires a passion for sales and leadership, with responsibilities including managing daily operations and coaching staff to achieve sales targets. Candidates must be able to work on rotating shifts, including weekends and public holidays.

Qualifications

• Must have GCE qualifications with English proficiency.
• Minimum 1 year experience in a related field is required.
• Strong passion for customer service is essential.

Responsibilities

• Open and close the shift based on roster.
• Assist in bread preparation and decoration.
• Manage daily store operations and achieve sales targets.
• Ensure a clean and organized store environment.
• Coach staff according to company guidelines.

Skills

Sales driven

Customer service

Interpersonal skills

Communication skills

Team leadership

Education

GCE ‘N’ / ‘O’ / ‘A’ levels with a pass in English or equivalent

Job description

Working Hours

5days/week (8+1hrs)

Job Responsibilities

• Responsible for opening and closing of shift based on roster
• Assist on bread preparation (decoration)
• Responsible for daily store operations, achieving store sales and ensuring customer service are met
• Work with management to achieve sales target
• Product knowledge, guidelines as well as any company promotions and mechanics

Customer Service

• Ensure customer service standards among the Fnb team member are of company standard
• Offer product knowledge to assist customers with their purchase
• Ensure that the store is in good condition i.e. shelves are replenished, fixtures are clean
• Roster planning to ensure staff productivity
• Coaching of the staff and training according to company guidelines
• Ensure team members are communicated with sales targets and all promotional/marketing activities
• Ensure team members follow the company policies and procedures
• Ensure all paperwork is completed and submitted within the deadline
• Any other ad hoc duties assigned.

Requirements

• GCE ‘N’ / ‘O’ / ‘A’ levels with a pass in English or equivalent
• Sales driven and results oriented
• Strong passion for customer service
• Minimum 1 years experience in related field
• Good interpersonal and communication skills
• Energetic and motivated with a positive mindset
• Able to lead and motivate the team
• Able to work on rotating shift, weekends and public holidays