Store customer service [Japanese speaking | $4K]

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A reputable staffing agency in Singapore is looking for a Customer Support Specialist. Responsibilities include responding to inquiries via WhatsApp, explaining purchase processes, preparing quotations, and verifying luxury items. Applicants with no prior experience are welcome, but proficiency in English and Japanese (JLPT N3 level) is required. The role may require weekend work.

Qualifications

• Non-experience applicants are welcome to apply.
• Must have proficiency in English and Japanese to liaise with stakeholders.
• Willingness to work on weekends is expected.

Responsibilities

• Respond to customer enquiries via WhatsApp.
• Explain the purchasing process to clients.
• Prepare quotations and invoices.
• Check authentication of luxury items and jewelry.
• Provide simple translation support.

Skills

Proficiency in English

Proficiency in Japanese (JLPT N3 level)

Good working attitude

Punctuality

Job description

Responsibilities

• Respond to customer enquiries via WhatsApp


• Explain the purchasing process


• Prepare the quotation, invoice, etc.


• Check the authentication of incoming luxury items and jewelries


• Simple translation support


• Any other ad-hoc duties assigned

Requirements

• Non-experience is welcome to apply


• Proficiency in English and Japanese language (JLPT N3 level or above) to liaise with internal and external Japanese-speaking stakeholders and clients


• Good working attitude & punctuality


• Willing to work on weekends

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Masami Dan
EA Personnel Registration Number: R25129542
EA License No: 07C5771