Store customer service [Japanese speaking | $4K]

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment firm in Singapore is looking for a customer service representative. The role involves responding to customer inquiries via WhatsApp, explaining purchasing processes, and checking the authenticity of luxury items. Candidates should have proficiency in English and Japanese (JLPT N3) and a good working attitude. No prior experience is required, and willingness to work on weekends is expected.

Qualifications

• Non-experience candidates are welcome to apply.
• Proficiency in English and Japanese is required for communication.
• Candidates should be punctual and have a good working attitude.

Responsibilities

• Respond to customer enquiries via WhatsApp.
• Explain the purchasing process to customers.
• Prepare quotations and invoices.
• Check authentication of luxury items and jewelry.
• Provide simple translation support.
• Perform any other ad-hoc duties assigned.

Skills

Proficiency in English

Proficiency in Japanese (JLPT N3)

Good working attitude

Punctuality

Job description

Responsibilities

• Respond to customer enquiries via WhatsApp


• Explain the purchasing process


• Prepare the quotation, invoice, etc.


• Check the authentication of incoming luxury items and jewelries


• Simple translation support


• Any other ad-hoc duties assigned

Requirements

• Non-experience is welcome to apply


• Proficiency in English and Japanese language (JLPT N3 level or above) to liaise with internal and external Japanese-speaking stakeholders and clients


• Good working attitude & punctuality


• Willing to work on weekends

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Masami Dan
EA Personnel Registration Number: R25129542
EA License No: 07C5771