Storage & Backup Engineer

THE HACENS TALENT PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading technology solutions firm in Singapore is seeking a Storage Infrastructure Operations Engineer. The role involves monitoring and administering enterprise SAN storage and backup services, providing operational support, and ensuring compliance with security and audit requirements. Candidates should have a Bachelor's degree in IT, 5–10 years of relevant experience, and knowledge of storage/backup technologies such as NetApp and Veeam. The position offers opportunities to lead technical improvements and support migration projects.

Qualifications

• Minimum 5–10 years experience in enterprise storage/backup administration.
• ITIL V3 Foundation Certified preferred.
• COMPTIA+/SNIA Certified Storage Engineer preferred.

Responsibilities

• Monitor & administer RHB Enterprise SAN storage and data protection services.
• Administer enterprise backup and recovery platforms.
• Perform daily operational health checks on storage and backup systems.
• Support Data Centre migration and technical assessments.

Skills

Storage & Backup technology administration

Disaster recovery and testing

Operational documentation

Level 1–Level 3 support

Collaboration with technical teams

Education

Bachelor’s Degree in Information Technology or equivalent

Tools

Veritas NetBackup

Veeam

Commvault

NetApp products

Dell Data Domain

Job description

Job Description:

Storage Infrastructure Operations

The Engineer shall:

• Monitor & administer RHB Enterprise SAN storage and dataprotection services infrastructure encompassing SAN/NAS storagesubsystems, SAN switches, network switches, backup server/appliances and enterprise backup software to attain 24 x 7 x 365 system availability and protect RHB Bank data.
• Perform storage provisioning, volume/LUN creation, zoning, mapping, and performance optimization.
• Conduct firmware, software, microcode upgrades, and capacity expansion activities.
• Provide Level 1–Level 3 operational support for storage-related incidents and service requests.
• Coordinate with original equipment manufacturers (OEMs) for hardware replacement, root-cause analysis, and maintenance activities.
• Ensure storage operations comply with the Bank’s security, governance, and audit requirements.

Backup and Data Protection Operations

The Engineer shall:

• Administer and support enterprise backup and recovery platforms (e.g., Veritas NetBackup, Veeam, Commvault—adjust as applicable).
• Perform daily backup monitoring, job verification, failure remediation, and restore execution.
• Maintain backup policies, retention rules, and data protection standards in accordance with regulatory and internal requirements.
• Perform disaster recovery and testing such as periodic restore testing to comply with regulatory requirements and to meet defined RTO and RPO.
• Implement configuration changes, patching, and system optimization for backup infrastructure.

Operational Support and Documentation

The Engineer shall:

• Perform daily operational health checks on storage and backup systems.
• Document system configurations, procedures, and operational guidelines. This includes establishing storage and backup checklists, Standard Operating Procedures (SOP), Change Management and bank’s policies and procedures for daily operation and support tasks for standardization and ease of management.
• Update inventories, asset records, and capacity/utilization reports on a regular basis.
• Support audit requests, compliance reviews, and risk assessments.
• Provide on-call support to address and fix system anomalies escalated by operations and users.

Project Support

The Engineer shall support:

• Collaborate with section head in defining new hardware architecture, design, implementation and support of storage and backup environment to attain operation efficiency, cost effectiveness, resiliency and scalability.
• Data Centre migration exercises, system refreshes, and data centre activities.
• Technical assessments and recommendations for improvements or enhancements.

Job Requirements

Formal Education:

Candidate must possess minimum Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Information Technology field or equivalent.

Professional Accreditation:

• ITIL V3 Foundation Certified preferred or equivalent.
• COMPTIA+/SNIA Certified Storage Engineer (SCSE) preferred or equivalent.

Preferred level of experience (by years/function/industry):

• Minimum 5 - 10 years experience in supporting, administering and operating large enterprise class storage/backup landscape.
• Able to administer and support Storage & Backup technology such as Netapp AFF A400, A70, C250, C30, FAS8300, Hitachi Content Platform, Dell UnityXT380, SCV3020, NetApp AIQUM, NetApp DII, Dell UniSphere Manager, Commvault Cloud Data Protection v11.32 onwards, Cohesity DataProtect, Dell Avamar, Dell Data Domain DD6300, and Brocade/Cisco SAN Switch/Directors.