Sr Manager of Sales Operations

SERVICENOW PTE. LTD.; Singapore; On-site; SGD 100,000 - 120,000; Full time

Job summary

A leading technology company in Singapore seeks a Sr Manager of Sales Operations. This role focuses on driving predictable revenue growth and improving forecast accuracy. Responsibilities include developing regional strategies, managing pipeline discipline, and leading annual planning. Candidates should have over 10 years in Sales Operations within B2B tech, with proven experience influencing senior leaders. Exceptional analytical and communication skills are crucial. Join us to enable high-performance execution across the sales organization.

Qualifications

• 10+ years of experience in Sales Operations or related roles.
• Experience in enterprise or B2B technology sectors.
• Demonstrated ability to influence senior leaders.

Responsibilities

• Partner with leaders to develop regional growth strategies.
• Drive forecast accuracy through pipeline management.
• Lead business reviews and annual planning.

Skills

Sales Operations expertise

Forecasting

Data analysis

Stakeholder management

Strong communication

Job description

The Sr Manager of Sales Operations partners closely with Asia and Korea Sales Leadership, Finance, HR, and GTM teams to drive predictable revenue growth, improve forecast accuracy, and strengthen operational rigor across the sales organization. This role leads strategic planning, performance management, and business rhythm to enable scalable, high-performance go-to-market execution.

Key Responsibilities

• Partner with Asia and Korea Sales Leaders to develop and execute regional growth strategies and operating plans.
• Drive forecast accuracy through disciplined pipeline management, inspection cadences, and data-driven methodologies.
• Lead account reviews, opportunity inspections, and deal governance to accelerate high-quality revenue outcomes.
• Own the cadence and delivery of QBRs, MBRs, and executive business reviews, ensuring clear insights and actions.
• Lead annual and quarterly planning, including territory design, coverage models, and quota setting.
• Partner with Finance on revenue planning, forecasting, and performance analytics.
• Work with HR to support headcount planning, capacity modeling, hiring plans, and talent readiness.
• Collaborate with GTM teams on segmentation, routing, account coverage, and go-to-market effectiveness.
• Build and scale operational frameworks that drive consistency, accountability, and execution excellence.
• Translate complex data into clear executive-level insights and recommendations.

Qualifications

• 10+ years of experience in Sales Operations, Revenue Operations, or related roles, preferably in enterprise or B2B technology.
• Proven experience partnering with senior sales leaders in complex, matrixed organizations.
• Strong expertise in forecasting, pipeline management, quota methodology, and performance management.
• Experience leading cross-functional initiatives with Finance, HR, and GTM teams.
• Strong executive presence with the ability to influence without authority.
• Exceptional analytical, communication, and stakeholder management skills.

Preferred Experience

• Experience supporting high-growth or SaaS organizations.
• Experience working across Asia Pacific and/or Korea markets.