Sommelier

67 PALL MALL SINGAPORE LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the hospitality sector in Singapore seeks a Restaurant Manager to oversee operations in the Lounge and Clubroom. You will ensure high service standards and team coordination, while delivering exceptional guest experiences. Ideal candidates are passionate, detail-oriented, and possess strong communication skills, committed to maintaining the club's principles and philosophy.

Qualifications

• Knowledgeable and enthusiastic about the company and offerings.
• Punctual to all shifts, meetings, and briefings.
• Honest, humble, and willing to learn.

Responsibilities

• Overlook opening & closing procedures of Lounge or Clubroom operations.
• Assist and instruct team members to improve service.
• Manage floor operations and guest experiences.

Skills

High level of communication

Attention to detail

Flexibility

Ability to build strong relationships

Job description

Key areas of responsibility

• Main duties include to overlook the opening & closing procedures & mis en place of either the Lounge or Clubroom operations.
• Ensuring that the Junior & Senior Team following the correct orders of service.
• Assist where needed and give instructions how to perform better or faster.
• Attendance of the mandatory meetings when the Head Sommelier is not present
• Attend all service briefings when on duty.
• Make the plan for each service and assign the Sommeliers on duty to their respective roles and stations.
• Ensure everyone is following our standards of service.
• Ensure a smooth operation on the floor you are responsible for and please provide our guests with an experience that we deliver every day at the club, according to our principles and philosophy.
• Overseeing the floor and all tables currently in service to assist where necessary
• Effective communication with all other Managers on shift to ensure each tables experience is at its best.
• Dealing with any mistakes or complaints about wine service quickly and efficiently.
• Managing and overseeing of the Club events, Member or private.
• Assist the Head Chef and Head of Events with pairings.

Requirements

• Punctual to all shifts, meetings and briefings
• Knowledgeable and enthusiastic about the Company and the offerings
• High level of communication
• Approachable nature
• Consistent care taken with appearance of themselves and their team
• Keen and consistent effort in improving one’s knowledge
• Punctual manner
• Attention to detail
• High level of commitment and dedication
• Ability to work with all departments
• Flexibility
• Passionate
• Ability to build strong relationship with both members and staff
• Honest and humble
• Willingness to learn and work on weaknesses
• Ability to take feedbacks and work on it
• Ability to work in a friendly and sometimes casual environment without sacrificing high standards of service

(We regret that only shortlisted candidates will be notified.)