Solution Engineers Manager - AI workforce Solution

MICROSOFT REGIONAL SALES PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading global technology firm is seeking an experienced team manager with expertise in AI transformation solutions. The ideal candidate will have over 7 years of technical pre-sales or consulting experience and play a pivotal role in driving customer engagement and team performance. Responsibilities include empowering the team, orchestrating resources, and growing the partner network. The position emphasizes strategic planning and cross-functional collaboration to achieve customer success.

Qualifications

• 7+ years technical pre-sales or consulting experience.
• Bachelor's with 6+ years or Master's with 4+ years of related experience.

Responsibilities

• Deliver success through empowerment and accountability.
• Drive customer engagement and streamline decision-making processes.
• Orchestrate resources for maximizing customer impact.
• Grow partner network and capabilities through coaching.
• Guide customers through AI transformation solutions.

Skills

People Management

Technical Sales

Cross-Functional Collaboration

Strategic Planning

AI Transformation Solutions

Education

Bachelor's Degree in Computer Science, Information Technology, or related field

Master's Degree in Computer Science, Information Technology, Business or related field

Job description

Overview

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

Responsibilities

• You will be responsible for People Management by delivering success through empowerment and accountability by modeling, coaching, and caring.
• You will enable and empower the team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes, aligning goals across solution areas and facilitates cross-selling with various workloads.
• You will orchestrate team resources and coaches team to maximize impact of customer engagements and drive mid‑to long‑term strategy through cross‑workload capacity planning, prioritization, and utilization of resources. You will proactively plan team resources and influences future blueprints.
• You will maximize area‑level capacity and capabilities of scaling through partners by coaching the team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem (e.g., account teams). You will raise escalations or alleviate blockers through collaboration with manager‑level counterparts in cross‑functional groups.
• You will build compete strategy, coach, and provide support to internal teams and work with local marketing teams to shape corporate domain messages.
• You will oversee coach team in guiding customers through AI transformation solutions and applying advanced sales methodologies, while envisioning new and innovative solutions that use Microsoft technology to meet customer needs and identifying new technical and business trends/needs serving as the voice of the customer (VOC) to Microsoft.
• You will enable and empower team to develop technical expertise and act as a technical thought leader by sharing best practices.

Qualifications

7+ years technical pre‑sales or technical consulting experience

• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre‑sales or technical consulting experience
• OR Master's Degree in Computer Science, Information Technology, Business or related field AND 4+ years technical pre‑sales or technical consulting experience
• OR equivalent experience

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.