Solution Consultant

EYE-SHARE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technology solutions company in Singapore is seeking a Service-Oriented Solution Consultant. This role involves providing support to customers in using cutting-edge software solutions, ensuring they maximize product potential. Candidates should have a diploma in Accounting or a related field, with at least 3 years of experience in an accounting role or customer service. Strong problem-solving skills and fluency in English are essential, making this position ideal for service-oriented individuals ready to tackle challenges in a fast-paced environment.

Qualifications

• Minimum of 3 years experience in an accounting role or customer service support.
• Fluency in English, both written and spoken.

Responsibilities

• Provide expert support and guidance to customers on eye-share software.
• Enhance customer experience and improve operational efficiency.

Skills

Customer service orientation

Problem-solving skills

Strong understanding of invoice processes

Basic accounting knowledge

Education

Diploma or equivalent in Accounting, IT, or related fields

Tools

ERP systems

Job description

Join Our Team as a Service-Oriented Solution Consultant!

Are you passionate about delivering exceptional customer experiences? Do you thrive on helping others get the most out of innovative software solutions? We’re on the lookout for service-oriented consultants who are excited to make a real impact, ensuring our customers maximize the potential of our eye-share products. If you enjoy problem-solving, tackling challenges head-on, and working in a fast-paced, dynamic environment, we want you on our team!

About the Role:

As a Solution Consultant, you will be the first point of contact for our valued customers, providing expert support and guidance to help them navigate and fully leverage our eye-share software. You’ll work closely with clients to ensure their inquiries and requests are attended in a timely manner, enhancing their overall experience and improving operational efficiency.

What We’re Looking For:

We are seeking service-oriented individuals who are eager to learn, with a sharp ability to understand and respond to customer needs. Every day will bring new challenges, so we need someone who thrives in a fast-paced environment and is ready to take them on with enthusiasm.

You Shall Have:

• Strong Understanding of Invoice Processes: You are well-versed in invoice management processes and efficiency.
• Basic Accounting Knowledge: You are comfortable with core accounting principles and have a solid grasp of financial operations.
• Problem-Solving Skills: You excel at identifying issues and finding creative solutions to improve processes and enhance efficiency for our clients.

Qualifications & Experience:

• Diploma or equivalent in related fields, such as Accounting, IT, or similar disciplines.
• A minimum of 3 years experience in an accounting role, or providing support in accounting/customer service.
• Familiarity with ERP systems is a strong plus.
• A genuine interest in customer service and problem-solving.
• Strong communication skills, with fluency in English (both written and spoken).

Personal Traits:

• Service-oriented with a flexible, well-organized mindset.
• Solution-focused, with the ability to understand and resolve client challenges.
• Proactive