Social Work Assistant

MINDSG LTD; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading charity organization in Singapore is seeking a Social Work Assistant to support social workers with administrative tasks and day-to-day operations. This role involves processing financial aid applications, maintaining student records, and engaging with caregivers and vendors. Ideal candidates should have GCE 'O' or A' Level, at least two years of experience, and good interpersonal skills. The position offers a chance to contribute to the welfare of persons with intellectual disabilities.

Qualifications

• Minimum 2 years of working experience.
• Good interpersonal and communication skills.

Responsibilities

• Process applications for financial aid and subsidies.
• Maintain student records and prepare admission documents.
• Liaise with caregivers and vendors for school operations.

Skills

Interpersonal skills

Communication skills

Stakeholder management

Office 365 proficiency

Microsoft Office proficiency

Education

GCE 'O' or A' Level or Certificate in Office Skills or Diploma in Administrative Management

Job description

About Us

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

Job Description

The Social Work Assistant supports the Social Workers in the administrative functions related to students' matters such as preparing students admissions letters and documents, processing subsidies applications, and administering subsidies. He / She will also support the school general office in day-to-day operations, including working with bus vendors and uniform vendor.

Job Responsibilities

Financial Administration:

• Process applications for MOE FAS, VWOTS, STS, SPMF, Edusave, GIRO, Student Pass, Concessionary Pass, DDR Card etc, matters related to students.
• Administer various subsidies and Edusave.
• Maintain an updated list of recipients for MOE FAS, ETS, STS, SPMF, and travelling subsidy.
• Compile and collate MOE FAS, ETS, STS and travelling expenditure and submit to Admin & Operations Manager (AOM).
• Submit reports for MOE FAS, ETS etc to the relevant governing bodies.
• Prepare and submit budget for FAS meals to AOM.
• Assist in administering Means Testing.

General Office Administration:

• Prepare letters for admission interviews.
• Prepare admissions letters and relevant documents for new admissions.
• Prepare letters of discharge or transfers for students.
• Maintain processing list and admission data.
• Update enrolment status onto SSM system on monthly basis.
• Prepare, maintain, and update students' personal files.
• Prepares class registers, students' bus listing, name tags for new enrolments.
• Uses IT infrastructure to increase work productivity and improve efficiency in work processes.
• Support Social Workers in-house trainings for caregivers, e.g. collating sign-ups, booking of venue.
• Uploads information into the eCMS system for graduates.
• Support General Office day-to-day operations, e.g. answering phone calls, enquiries, school events like Parents-Teachers Meeting, Annual Award, Graduation Ceremony etc.

Stakeholder Engagement:

• Liaise with caregivers on the various documentations required for enrolment, transfer, graduation and discharge, subsidies applications, and other applications e.g. concessionary cards, bursary, CDAC etc.
• Support SW on first day enrolment for new admissions
• Liaise with bus vendors for students' transport matters.
• Liaise with school uniform vendor.
• Collaborate with class teachers on students matters such class attendance, Edusave matters, school awards etc.

Qualifications

• GCE 'O' or A' Level or Certificate in Office Skills or Diploma in Administrative Management.
• At least 2 years of working experience.
• Good interpersonal and communication skills.

Skills

Trends Evaluation And Application Stakeholder Management Resilience And Self-Care Office 365 Microsoft Office