Social/Case Worker (Community/Helpline/Shift) (ID:686450)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 35,000 - 55,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a qualified professional to manage violence-related inquiries through a helpline. Responsibilities include conducting risk assessments, liaising with relevant agencies, and collaborating with families. The ideal candidate will possess a Bachelor's degree in Social Work and be registered or eligible for registration with the SASW, along with relevant experience in casework or counselling.

Qualifications

• Registered or eligible for registration with the Singapore Association of Social Workers (SASW).
• Experience in handling diverse casework situations.

Responsibilities

• Manage violence-related inquiries through the helpline.
• Conduct comprehensive risk and safety assessments.
• Collaborate with family members and support agencies.

Skills

Casework experience

Counselling skills

Community work experience

Education

Bachelor Degree in Social Work or relevant degree

Job description

Job Description

• Respond to and manage all violence-related inquiries handled through helpline.
• Communicate with callers to evaluate the severity of their situations and identify immediate needs.
• Collect and cross reference critical case information from diverse sources, such as educational institutions, relatives, and government records.
• Perform comprehensive risk and safety assessments for every incoming case.
• Establish appropriate response times and direct cases to the correct support systems.
• Liaise with and connect relevant agencies to facilitate seamless, warm transfers of cases for uninterrupted care.
• Collaborate with key family members to ensure effective engagement and partnership with support agencies.

Job Requirements

• Possess Bachelor Degree In Social Work or a relevant degree in social sciences or related discipline(s)
• Registered or eligible for registration with the Singapore Association of Social Workers (SASW).
• Experience in casework, counselling, or community work preferred.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.