Showroom Service Ambassador — Contract-to-Full-Time

BULLIONSTAR PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading bullion dealer in Singapore is seeking a Service Ambassador to enhance customer experience in their showroom. You will assist walk-in customers, answering inquiries and helping with their orders, while ensuring a professional environment at all times. Ideal candidates should possess strong interpersonal skills and a positive attitude towards customer service. This role offers a monthly salary ranging from SGD 2,400 to SGD 3,000, along with benefits including medical bill reimbursement. This is a 6-month contract with potential for full-time conversion.

Benefits

Salary range of SGD 2,400 to SGD 3,000 per month

Reimbursement of medical bills

Employee health and fitness benefit program

Qualifications

• Previous experience in retail, hospitality, or customer service roles is advantageous but not required.
• Ability to speak confidently and professionally with customers.

Responsibilities

• Welcome and attend to walk-in customers in a professional manner.
• Assist customers with inquiries about products and services.
• Support customers in placing and converting orders.
• Manage customer waiting time through engagement and coordination.
• Work closely with Counter and Operations teams.
• Maintain a clean, organized, and professional front-line environment.
• Uphold high standards of customer service and brand image.

Skills

Strong interpersonal and communication skills

Positive attitude towards customer service

Team player

Detail-oriented and organized

Job description

A leading bullion dealer in Singapore is seeking a Service Ambassador to enhance customer experience in their showroom. You will assist walk-in customers, answering inquiries and helping with their orders, while ensuring a professional environment at all times. Ideal candidates should possess strong interpersonal skills and a positive attitude towards customer service. This role offers a monthly salary ranging from SGD 2,400 to SGD 3,000, along with benefits including medical bill reimbursement. This is a 6-month contract with potential for full-time conversion.