Shipping Assistant

TempServ Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading electronics manufacturing company in Singapore is seeking an Order Handling Specialist. The role involves managing order processing, ensuring timely communication with customers, and coordinating sales operations. Applicants should hold an ITE/Diploma and ideally have 1-2 years of relevant experience, along with good skills in Microsoft Office. This position requires strong interpersonal skills to ensure overall customer satisfaction. The company offers a five-day work week in the Bedok area.

Qualifications

• Candidate should be an ITE/Diploma holder.
• Preferred experience in Order Handling or Sales Operations (1-2 years).
• Proficiency in Microsoft Office suite (Excel, Word, PowerPoint).

Responsibilities

• Receive and verify orders while ensuring timely communication.
• Prepare quotations and manage sales forecasts.
• Work with QA to coordinate repairs and manage orders in SAP/D365.

Skills

Order Handling

Sales Operations

Microsoft Excel

Interpersonal Skills

Education

ITE/Diploma

Job description

Responsibilities

• Order receiving, verification, acknowledgment, and processing performance
• Customer correspondence and timely communication (including warranty status updates)
• Sales and forecast management for main models
• Preparation and issuance of quotations (including investigation reports)
• Entry and update of orders in SAP / D365 systems
• Preparation of order tags (including prototype, repair, and replacement orders) and release to production
• ASW repair management (8-day TAT) and SRU replacement management (15-day TAT)
• Coordination with QA on returned units, repairs, and post-repair arrangements
• Management and update of EDD schedules in Airsupply for customer acceptanceRelease of DIL and serial number management
• Pre-alert customers on delivery and ensure shipments meet customer FOB requirements
• Preparation and issuance of documentation (CoC / Waiver / ATR) to customers
• Ensure on-time delivery and proper closure of order tags
• Work cohesively with cross-functional departments
• Maintain close communication to ensure overall customer satisfaction

Requirements

• ITE/Diploma holder
• Prefer 1-2 years of Order Handling or Sales Operations experience.
• Microsoft Excel, Words & PowerPoint
• Possess good interpersonal skills
• Knowledge of ISO9001 / AS9001 (not mandatory)

5 days work

Bedok Area

Electronics Manufacturing Co.

Interested Applicants, kindly email your detailed resume to [e-mail]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063