Shelter Operations & Client Engagement Lead

New Hope Community Services; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A community service organization in Singapore seeks a Client Engagement Executive to oversee shelter operations, support residents, manage conflicts, and ensure safety. The role requires leadership, strong communication skills, and proficiency in IT systems. Candidates should hold a degree and have at least 2 years of relevant experience. Shift work is necessary, including weekends and emergency deployment.

Qualifications

• Minimum 2 years of relevant working experience.
• Willing to work shift hours, including weekends.
• Ability to work independently.

Responsibilities

• Oversee operational functions of the shelter.
• Manage day-to-day queries and disputes from residents.
• Ensure compliance with shelter rules.

Skills

Excellent interpersonal skills

Leadership skills

Analytical problem-solving skills

IT proficiency

Education

Degree or Diploma in relevant disciplines

Tools

Microsoft Office Suite

Job description

A community service organization in Singapore seeks a Client Engagement Executive to oversee shelter operations, support residents, manage conflicts, and ensure safety. The role requires leadership, strong communication skills, and proficiency in IT systems. Candidates should hold a degree and have at least 2 years of relevant experience. Shift work is necessary, including weekends and emergency deployment.