#SGunited Jobs Fresher IT Support

ITCAN PTE. LIMITED; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technology support company in Singapore is looking for an IT Support Specialist to perform end user support, troubleshoot client platform issues, and support Windows OS and desktop software. The ideal candidate will have experience with troubleshooting, vendor liaison, and documentation of system configurations.

Qualifications

• Experience with Windows OS and desktop software/hardware support.
• Ability to troubleshoot client platform related problems.
• Experience in monitoring service levels and documenting systems.

Responsibilities

• Perform end user IT support.
• Support troubleshooting for client platform related problems.
• Liaise with support vendors for maintenance and issues resolution.

Job description

Perform End user IT Support.

Perform troubleshooting for client platform related problems

Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,

investigate & provide temporary &/or permanent resolution of incidents escalated

Liaise with support vendors for maintenance, support or issues resolution

Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project

Any ad-hoc duties assigned / required