ServiceNow Developer (ITSM /ITOM)

ALPSOFT TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A tech company in Singapore is seeking an Onsite Engineer to design and develop custom ServiceNow applications. The role involves integrating ITSM and ITOM modules, configuring workflows, and supporting platform upgrades. Candidates should be proficient in JavaScript, deep in SOLID principles, and hold a ServiceNow Administrator certification. The ideal candidate will have expertise in infrastructure protocols and software architecture patterns, aiming for high-quality deployment.

Qualifications

• Proficient in JavaScript and modern coding standards.
• Deep understanding of SOLID and object-oriented programming principles.
• Skilled in infrastructure protocols such as WMI, SNMP, and SSH.
• Familiar with AJAX, asynchronous methods, and queueing techniques.
• Experienced in applying software architecture patterns.

Responsibilities

• Design and develop custom ServiceNow applications.
• Integrate ITSM, ITOM Discovery, and Asset Management modules.
• Configure workflows and automation rules.
• Resolve quality issues in ITSM, ITOM, and Asset processes.
• Conduct development and unit testing for defect-free delivery.
• Deploy applications to UAT and production.
• Support annual platform upgrades and current implementation.
• Perform regular system health and performance checks.
• Apply best practices across service and asset management.
• Perform all ServiceNow-related tasks as directed by manager.

Skills

JavaScript

Infrastructure protocols (WMI, SNMP, SSH)

Understanding of SOLID principles

Asynchronous methods

Software architecture patterns (MVC, CQRS)

Asynchronous methods

Queueing techniques

Software architecture patterns (MVC, CQRS)

Education

Certified ServiceNow System Administrator

Job description

Onsite Engineer Job Scope:

• Design and develop custom ServiceNow applications.
• Integrate ITSM, ITOM Discovery, and Asset Management modules.
• Configure workflows, forms, and automation rules.
• Resolve quality issues in ITSM, ITOM, and Asset processes.
• Conduct development and unit testing for defect-free delivery.
• Deploy applications to UAT and production.
• Support annual platform upgrades and current implementation.
• Perform regular system health and performance checks.
• Apply best practices across service and asset management.
• Perform all ServiceNow-related tasks as directed by manager in charge.

Qualification Required:

• Proficient in JavaScript and modern coding standards
• Deep understanding of SOLID and object-oriented programming principles
• Skilled in infrastructure protocols such as WMI, SNMP, and SSH
• Familiar with AJAX, asynchronous methods, and queueing techniques
• Experienced in applying software architecture patterns (e.g., MVC, CQRS, circuit breaker)
• Certified ServiceNow System Administrator