Service Supervisor

DAY ONE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality management company in Singapore is seeking a dedicated team member to assist with daily operations and maintain team cohesion. The ideal candidate will have at least 2 years of experience in the restaurant service sector and a Certificate in Food & Beverage service. Strong communication skills and the ability to work shifts, including weekends and public holidays, are essential for this role. Routine operational tasks will include supporting a high standard of food hygiene and safety.

Qualifications

• Minimum of 2 years of relevant experience in KTV/Restaurant Service/Retail or equivalent.
• Ability to commit to shift work, weekends, and public holidays.
• Excellent interpersonal skills.

Responsibilities

• Assist management with daily operational matters.
• Motivate team members to maintain cohesiveness.
• Ensure adherence to company SOP.
• Support daily operations and financial evaluations.
• Plan routine cleaning and conduct inventory checks.
• Maintain food hygiene and safety standards.

Skills

Communication skills

Team motivation

Conflict resolution

Education

Certificate in Food & Beverage service

Job description

Responsibilities

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays