Service Engineer – Merchant Automation

Kongsberg Maritime Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading maritime solutions provider in Singapore is hiring a Field Service Engineer to deliver support for KONGSBERG systems onboard ships globally. You will be responsible for commissioning, servicing, and maintaining equipment, with opportunities to contribute to innovative projects. The ideal candidate should possess a degree in relevant fields and experience in Alarm Monitoring and Automation systems. Join us for competitive pay, professional development, and a collaborative workplace that values diversity.

Benefits

Competitive pay and benefits

Access to training programs and mentorship

Qualifications

• 3-5 years of experience in Alarm Monitoring & Control Systems and Automation.
• Experience in onboard ship Automation Systems.
• Ability to travel overseas on short notice.

Responsibilities

• Provide customer support, commissioning, and service for products.
• Perform installation and maintenance onboard vessels worldwide.
• Help with project management for refit/retrofit projects.

Skills

Experience with Alarm Monitoring Systems (AMS)

Strong understanding of main engines and thrusters

Excellent communication skills in English

Project management skills

Problem-solving skills

Education

Diploma or Degree in Electronics, Mechatronics, Instrumentation/Automation, or Mechanical Engineering

Tools

Distributed Control Systems

Power Management System

Job description

Service Engineer - Merchant Automation

Kongsberg Maritime is hiring a Field Service Engineer to join our Global Customer Support team in Singapore. You will be responsible for commissioning, servicing, and maintaining KONGSBERG systems and sensors onboard ships worldwide, as well as providing remote support and troubleshooting. The ideal candidate will have experience with Alarm Monitoring Systems (AMS), propulsion and steering control systems, and a strong understanding of main engines and thrusters. You’ll also work with systems like Bearing Wear Condition Monitoring, Sentry®, MetaPower Quad, and K-CMS. This role offers an exciting opportunity to contribute to a global team in a customer‑focused environment.

The role also involves providing the onboard services, commissioning of refit and retrofit projects, remote guidance/product support to our customers as well as being part of a knowledge pool giving backend support for the field service team.

Innovate for a better world with us. Protechting People and Planet drives every solution.

What you will be doing

• Provide customer support, commissioning, and service for Kongsberg Maritime Merchant Automation products, including Machinery Instrumentation and Condition Monitoring Systems.
• Perform installation, commissioning, service, and maintenance onboard vessels worldwide.
• Offer technical support, remote service, and guidance to customers, ensuring high-quality service delivery.
• Manage and execute service activities across Southeast Asia, maintaining strong relationships with existing clients.
• Generate service reports, update technical documentation (e.g., drawings, cable information), and assist in product development and sales support.
• Support project management for refit/retrofit projects and provide backend assistance to the service team.
• Assist the sales department with technical inquiries and engage in product innovation initiatives.
• Handle pre‑ and post‑service administrative tasks and undertake ad‑hoc duties as required.

We think you should have

• Diploma or Degree in Electronics, Mechatronics, Instrumentation/Automation, or Mechanical Engineering; relevant experience may substitute formal education.
• 3-5 years of experience in Alarm Monitoring & Control Systems, and Automation, with strong knowledge of computer hardware, peripherals, and basic software.
• Experience in onboard ship Automation Systems (controls, propulsion), Distributed Control Systems, Power Management System, and mechanical/electromechanical systems (engines, rotating equipment).
• Relevant experience in the maritime industry, shipping, or offshore oil & gas installations is a plus.
• Ability to travel overseas on short notice.
• Excellent communication skills (oral and written) in English.
• Strong project management, problem‑solving, and self‑motivation skills.
• Service‑oriented with a passion and patience for customer handling.
• Independent, self‑driven with a methodical, systematic approach to tasks.
• Ability to cooperate well in teams, share knowledge, and contribute to a positive working environment.
• Strong organizational skills with the ability to plan, prioritize, and meet deadlines.
• Ability to act on initiative, take responsibility, and make things happen.

AtKONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

This employment may require obtaining relevant statutory and government requirements and documentation essential for legal employment. Pre‑employment medical check may be requested to ensure that selected candidate is in good health and fit for the role's responsibilities, aligning with safety and health standards at KONGSBERG.

You are able to

• use a methodical and systematic approach, plan ahead, define clear priorities and allocates resources effectively
• analyse complex issues and problems and come up with rational judgments
• demonstrate specialist knowledge and expertise in own area
• communicate in a clear, precise and structured way
• adhere to company rules and procedures and execute plans with commitment and determination

Why join us

• An exciting and important position working for the world‑leading supplier of maritime solutions
• Be part of a diverse team spread across several countries, embracing collaboration and cultural diversity.
• Professional and personal development and career opportunities – including access to training programs and mentorship opportunities for continuous learning and career advancement.
• Competitive pay and benefits, including attractive insurance policies and flexi‑benefits

Protechting People and Planet guides us, and diverse backgrounds ignite problem solving.