Service Engineer (After Sales) (ID: 671904) JF

PERSOL; Singapore; Hybrid; SGD 50,000 - 70,000; Full time

Job summary

A well-known company in Singapore is seeking a Service Engineer (After Sales) to perform maintenance and troubleshoot chiller systems. The ideal candidate has a degree in engineering and 3-5 years of experience in HVAC, focusing on exceptional customer service and safety protocols. This is a field-based role with travel required.

Qualifications

• 3-5 years of experience in chiller maintenance or related HVAC roles.
• Strong technical knowledge of chiller systems and HVAC principles.
• Excellent attention to detail.

Responsibilities

• Perform routine maintenance and troubleshooting of chiller systems.
• Provide exceptional customer service for client inquiries.
• Prepare and submit detailed reports on service activities.

Skills

Chiller maintenance

Customer service

Electrical controls

Problem-solving skills

Education

Diploma / Bachelor’s Degree in Engineering

Job description

Our client, a well‑known company, is looking for candidates for the position of Service Engineer (After Sales).

Responsibilities

Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.

Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.

Diagnose mechanical, electrical, and control system issues and implement effective solutions.

Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.

Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.

Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.

Collaborate with the company’s agent, customers, and contractors to verify system performance and compliance with specifications.

Foster a collaborative working relationship with contractors, encouraging teamwork and shared problem solving.

Work closely with the contractor to share knowledge, improve processes, and enhance overall service delivery.

Adhere to safety protocols and regulations while performing service tasks to ensure a safe working environment.

Conduct safety briefings and ensure all parties understand their responsibilities regarding safety.

May involve working in various environmental conditions, including outdoor settings.

Field‑based role with travel to client sites.

Available to respond to chiller breakdown calls.

Requirements

Diploma / Bachelor’s Degree in Engineering.

Proven experience in chiller maintenance, commissioning, or related HVAC roles (3–5 years).

Strong technical knowledge of chiller systems, HVAC principles, and electrical controls.

Excellent problem‑solving skills and attention to detail.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

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